Giving......

Merchant Processing Solutions Inc. has been "giving back" for more than a decade! You see life is NOT ONLY about taking but sharing with those that are not as fortunate. Claudia, Yamilet, Diana, Stephanie and Dave believe that it is better to give that receive. We have set up two programs to "give back" from our time and our business earnings!

Claudia Mosley speaker & advocate at Transforming Youth, 

Transforming Communities!  

• National Giveback Program: Merchant Processing Solutions Inc. sets up non-profits at the best prices possible. Each year, we review the account and "give back" 10% of our earnings to the non-profit. We also give our time and help with fundraising events.  

• Networking with a Cause is monthly evening event where local businesses can come and meet other business owners while supporting several local and international charities. 

Benefiting Highland Food Resources &
Americas Planned Giving 

Benefiting Highland Food Resources & Beacon of Hope

Highland Food Resources, Leukemia & Lymphoma
Society & Americas Planned Giving

Highland Food Resources &
Healing Hands of Hope Columbia

Highland Food Resources & One World Quest

Highland Food Resources &
Good Karma Pet Rescue

Highland Food Resources &
4KIDS of South Florida

Highland Food Resources & Girl Scouts of
Southeast Florida

Highland Food Resources & Healing Hands of
Hope Colombia

Thanks

Merchant Processing Solutions Inc. wants to THANK our customers for their trust and loyalty! We know how hard it is to find a good partner, someone who actually cares about YOU and YOUR business. We believe we know how important you and your business is to us and you have reciprocated! We know how you feel about us by all the referrals you send our way! We know that if you did not trust us and feel that sense of partnership with us, you would never refer us to anyone!

ALL of our business comes to us by "word of mouth". One business owner telling another about our great rates, our local presence and our excellent customer service! We know your reputation is on the line, each and every time you tell someone about Merchant Processing Solutions Inc. We promise to honor that trust!

Maria, Alex, Patty, Fabio, Oscar, Carlos, David, Alison, Carla, Marj, Miguel, Henry, Ira, Josh, William, Alejandro, Jacob, Pedro, Susan, Helen, Jorge, Martha, Marcela, Renzo, Carly, Alvaro, Justin, Roger, Jaime & Ana, Andres, Danny, Pedro....just to mention a few that have referred us over the past couple of months to other business colleagues! THANK YOU........we value our partnership!

 If you are looking for a partnership with your merchant processing company, call Merchant Processing Solutions Inc. @ 954-938-2420 

Don't Sign...Call Us First!

Don't Sign! Call Us First!

Merchant Processing Solutions Inc has been a proud member and supporter to the Miramar Pembroke Pines Regional Chamber of Commerce for several years. We have been asked to provide the "business tip of the month" and we have been a valued sponsor many times. The chamber knows, our message is clear, we are here to help our merchants wade through the murky waters of merchant services!

So, whether you are a new business, an eCommerce business, a business that has not visited their current merchant processing methods in a while, or you are looking to expand into something that gives you more comprehensive payment acceptance. CALL US FIRST! 954-938-2420

So you know, we have nothing to hide!

             * Sources: www.bbb.com & www.merchantmaverick.com 

Merchant Processing Solutions Inc. is proud of our Customer Service record! We don't just talk the talk. All merchants have occasional issues, anyone that says they don't, they're lying! But as I have mentioned before, its not what we do IF our merchant has an issue, but WHEN that makes us the proudest!

These are some of Merchant Processing Solutions Inc. daily activities:

• Meet with clients to go over viable solutions and best pricing to meet their needs
• Review current processing product and rates, based on up-to-date statements.
• We also ask to review their application/contract to advise them on any outstanding obligations.
• Choose the best platform to process the merchants' accounts based on type of business and other factors
• Personally, install and train most merchants that want and need
• Help them understand the PCI Compliance Obligation and make sure they are compliant - so they are not charged any penalties!
• We ask our merchants to get us involved if they get a CHARGEBACK. Our experience can help our merchants KEEP their money. 
• Review our statements and any non-understood charges by our company - intervene when there is any problem and help the merchant get it taken care of
• When needed, bring a replacement terminal to a "down" business
• Come in and train new employees if necessary
• Review the SOLD products and services yearly to make sure the client is using it correctly and efficiently. 
• Propose more efficient and less expensive emerging technologies
• Help our merchants with referrals for them to get more business

If you are looking for a company that prides itself on GREAT CUSTOMER SERVICE, call Merchant Processing Solutions Inc. We have nothing to hide!

Creating Relationships Not Just Transactions!

Keep Informed, Follow This Blog! 

Call OUR TEAM @ 954-938-2420

We listen, we care and we prove it!

Over the last 3 weeks, our TEAM has had several meetings with merchants that are so fed-up with their merchant processor that they can hardly think straight! What leads a business owner to those
extremes? Here is one such story.

Listen for yourself.....
I signed up with my bank in 2012. I was in a hurry and trusted them.

I had really no idea what I was paying but I saw the money daily and was able to pay my bills and eventually grow the business. When we decided to open another location, I had more time to check around but my bank rep kept coming by with a new contract. I spoke to several other processors, but unfortunately, NOT Merchant Processing Solutions Inc. No one seemed to offer me much more than my bank, so I signed up. Shortly after, I started seeing some huge withdrawals from my bank account. When I asked what they were, I was told my lease agreement on my new equipment, $120 per month! I also noticed that the rates were twice what I had been paying! When I finally got mad enough to go to the bank, since my rep STOPPED RETURNING MY CALLS, I was told that I was solely responsible for not understanding the terms of my contract and had no one to blame but myself. I had a 3 year contract and a 4 year lease on my equipment! If I wanted out of the contract, I would have to payoff the 4 year lease and a $499 service contract cancellation fee!

My advice: 
"Do not use your bank for your merchant services, even if it sounds convenient since you bank with them.  I have found out, the hard way, that they do not care about you or your business; but their bottom line! DO your homework; buy your own equipment; find a local, ethical and reputable company to process your credit cards with no hidden fees. The potential delay in deposits is worth it financially, in the long run.


We Care......
As many times as it has been posted here on this blog and elsewhere, merchants still do not understand the implications of going with their BANK, leasing equipment or signing a contract. Worse yet, most the of time they have NO IDEA they did any of the above mentioned! Merchant Processing Solutions Inc. never leases equipment to our merchants! We also do not require contracts! So, how are we able to keep 90% of our merchants for more than 5 years? Terrific TEAM, excellent customer services, local company available to meet with our merchants when needed and an overall desire to ALWAYS DO THE RIGHT THING! 

We Prove it..... Call Merchant Processing Solutions Inc. - 954-938-2420

BEST in Customer Service.....or not so much?

BEST in Customer Service.....or not so much?

There are certain attributes that all GREAT customer service professionals MUST have to be to keep their clients/customers satisfied.

Merchant Processing Solutions Inc. is a forward-facing company. We all sell and service our customer's with their merchant accounts. Each one of us are the "face" of Merchant Processing Solutions Inc. We are the sales consultants that work hard to make you like and trust us, ultimately giving us your business! 

However, there are VERY few company like Merchant Processing Solutions Inc. that allow their sales reps to continue doing customer care duties on their merchant's accounts. Most companies employee an entirely separate department of people to take calls and help their merchants with their account issues. At the end of the day, the sales rep that SOLD a merchant account, may NEVER be heard or found again! That rep has moved on.....any promises made by the REP will now have to be fulfilled by an 800# and someone that you DO NOT KNOW!

Here are some Customer Services Qualities that make Merchant Processing Solutions Inc. your ONLY choice for a long-term merchant processing relationship. 

• Available - You deal with your local merchant consultant or our local partners.
• Ethical - Our promises are in writing in your application. 
• Honesty - We do not sell useless products and services to our merchants. 
• Listening - We analyze our merchants and offer the best in class products and services along with great rates, no contract and more.
• Patience - Understanding and recognizing merchant problems and issues, is our strength. With more than 40 years of collective experience, we personally help our merchants resolve any potential issues.
• Attentiveness - We pride ourselves on answering the our phones or getting back to our clients within a few hours. We know business is important...and you are OUR business!
• Clear Communication - We are honest, open and clear from the beginning of our relationship with a merchant. We listen, propose, implement and train on all of our products and services. Always setting expectations along the way.

                                                        

• Deep knowledge of all products and services - I know salespeople who ONLY sell a couple of products and services. They do so because they only know those products and services, or their company is pushing those products and services to their merchants or the salesperson makes more MONEY by selling those products and services. Merchant Processing Solutions Inc. knows the merchant services industry and most of the products and services that we sell and support. We spend a lot of time understanding our merchants needs and budget. We offer a solution that meets those wants and needs. If, for some reason, we do not have experience on a required product or service that the merchant needs, we investigate, get training and of course , go to the source to fully understand the product or service. You see, without knowing a product inside out, you won't know how to help your merchant find a solution!
• Don't Assume, Listen & Learn - The longer salespeople are in their same business, the more they think they've heard it all! So, as the merchant starts to explain their wants and needs, the  REP has already placed a bookmark on a certain product or service, they believe is the solution. Or they just sell the same "old-fashioned" industry product or service to get a new SALE! Merchant Processing Solutions Inc. listens, understands and learns about our clients. We do not assume anything! We offer alternatives with features and benefits, allowing the merchant to make the final decision.
• Positive Relationships Building - Merchant Processing Solutions Inc. is a local company. We have the ability to meet our merchants in-person to develop rapport with them before, during and after the sale. We pride ourselves on reading the merchant's sentiment, helping comfort any difficult situations, looking quickly and efficiently for a win-win solutions.  
• Be the Calm during the Storm - Great companies know that it's ALL ABOUT THE ATTITUDE! Merchant Processing Solutions Inc. knows that its "IF" something goes wrong but "WHEN" it goes wrong....how do we handle it?? Check out our testimonials to know how well we do!

If your merchant services company does not measure up to Merchant Processing Solutions Inc., you need to call us TODAY!! 954-616-8048

Creating Relationships Not JUST Transactions!! 

Traditional Merchant Processing vs New Industry Merchant Processing Methods

The payment industry is rapidly changing and transitioning from a cash-based world to a cashless one. Less than 10 years ago, President Obama predicted that Americans would move away from credit cards and towards debit cards and cash! We believe that this is far from what transpired! Most Americans today appear to have very little cash on-hand and use a credit card with a limit to protect themselves from Identity Theft and Fraud. Savvy consumers know that they have to play their part in protecting their income and bank accounts. Merchants are see more credit card payments today than in the past while in some cases they are paying higher rates than need be.

As we see this payment acceptance industry shift to an increasingly digital world, where cash is protected and credit cards are used, consumers are looking at easier ways to make purchases and payments. Let's look at the traditional processing methods of the merchant payment processing industry and what the industry is moving towards in the near-future.

Traditional Terminal 

Traditional Processing Methods:

• 48 Hour Funding Equipment Leasing
• Contracts
• Pin-Based Debit
• Bundled Rates - Qualified, Mid-Qualified & Non-Qualified
• Per Item & Authorization Fees & Batch Fess
• Multiple Accounts to service multiple products with multiple fees like: Terminal, Website, Mobile, etc
• Counter-top credit card machines with paper receipts (Landline)
• No data capture for marketing or inventory

New Industry Processing: 

• Point of Sale (POS) credit card processing with paper receipts or email
• Integrated processing using retail, eCommerce & Mobile with FULL data capture for marketing and inventory with email receipts and email INVOICING.
• EMV compatible terminals connected using WiFi, Internet, Wireless (Cellular Data) or Landline.
• Mobile Credit Card Processing - Taking your business to the customer with Mobile Apps,
  
  Smartphone or Tablet Payment Acceptance. These methods can accommodate customer info and inventory, on the go! Text or email receipts make is very convenient for customers too!
• ECommerce is now considered a "way of life". If you do not have an Internet presence via your own website, you DO NOT EXIST! A website works for you 24/7 and allows your clients to shop at their leisure and purchase whenever they want, increasing business revenue. 
• Company Mobile Apps - Most companies today use the Internet as their business card to the

  

  Ever-going Mobile Apps

  world and then introduce their customers to their Mobile App. Made easy to navigate and shop without having to log onto a computer. 
• Rates are going either:
• Interchange Plus Pricing (wholesale rates offered to the Processor by Visa/MasterCard/Discover/American Express) with a low flat fee for their part of the processing. 
• Or Flat Rate, which is higher but includes all monthly fees, Brand Assessment fees, and processor fees. 
• ACH - Check Payment Acceptance via credit card processing
• ApplePay, SamsumgPay and more - Use Near Field Communication (NFC) to find and capture your credit card info after you have authorized the sale. Then this information is sent out via a "tokenization processing" whereby none of your data info is transmitted only a provisional passcode that is used ONLY for that one sale. 
• Merchant Processing Reps that are thriving with these new industry standards like the TEAM at, Merchant Processing Solutions Inc., are consulting with their merchants/customers to find the best products and services to fit their business needs. They consult on all industry verticals. Here are some same verticals:
• Restaurants - traditional or mobile

  

  POS Equipment & Software

• Automotive - traditional or mobile
• Retail - traditional or mobile
• Medical & Healthcare
• eCommerce - Website or Mobile Apps
• Non-Traditional businesses
• Distribution Centers & Suppliers
• Global Businesses
• Businesses that require the use a Point of Sale equipment & specific software
• Non-Profits 
• Home Professionals - HVAC, Plumbing, Electrical, Painting, Roofing, Handyman, Pest Control, Fire Mitigation, Cleaning Professional and many more.

Only a company like Merchant Processing Solutions Inc. that puts its clients AHEAD of profits will work ethically with your company to determine whether a POS System or other product actually fits the YOUR business needs and budget. Don't just go out and buy a payment acceptance system or sign up with a merchant processing company until you have had a consultation with Merchant Processing Solutions Inc. 

Creating Relationships not just transactions! Call Today @ 954-616-8048

Mobile Apps Taking Over

Industry experts are seeing quite a shift in mobile merchant processing. For years now, merchants have been able to charge a customer's credit card via a "mobile card reader" connected to a merchant's mobile account. Receipts were sent via TEXT or EMAIL. Merchant could also sell products via a Website through a "secure gateway" for their purchases. Many merchants believe that refitting their website to work on a smart phone made it an APP! Then we go to The Apple Store or The Goggle Play Store,  and their is no app. Early “Mobile Website basically mimic the functionality of a website and still rely on the main website for
full functionality! They are NOT MOBILE APPS, VERY cumbersome on phones, NOT at all consumer friendly and therefore does NOT drive business! Research from Mobile App companies indicates that Mobile Phone Users spend 52% of their Mobile Time on APPS and purchase more using a mobile app!     So...WHY NOT YOURS!

A Mobile App is not ONLY for collecting payment and selling products and services. A Mobile App connects and engages your customers. The data collection piece of the app keeps valuable info on your target market. That info allows you to run marketing campaigns, promos and loyalty programs...all on the same app! If you are a service provider, an App will allow your customers to set appointments, send you text or email messages, refer you additional customers, and learn more about your products and services. The world of Mobile Apps is growing faster globally more than any other payment acceptance product.

Merchant Processing Solutions Inc. works with a mobile app company to help you drive business to your company from the millions of Smart Phone users that no longer rely on a PC to make their purchases. Did you know that 48% of US Companies have blocked Open Internet Access on company computers. Employees now rely on Mobile Apps for payments, purchasing, setting appointments, entertainment and more! Less than 40% of Internet users go home at night and log on to their computers to do even their banking! Isn't it time you look into the fastest growing payment acceptance solution in the world?

Call Merchant Processing Solutions Inc today for a free consultation. Talk to us for the right Mobile App for your company! 954-938-2420

Getting the correct merchant processing solutions for YOU!

The TEAM at Merchant Processing Solutions Inc. are experts in all the products and services they sell. Therefore, we can consult with our merchants to help them determine which is the BEST product for their business and their budget!

EMV Terminal 

Many banks, merchant processors, and agents sell what they make the most money on. They sell their exclusive products and services regardless of what the customer really needs. We have recently come across dozens of bank merchants that were SOLD/LEASED credit card terminals and they NEVER see their customer, face-to-face. Those that lease can make about $2000 on that lease. While selling a device can make them $200 - $300 on the sale! Yes, that's a lot of money but its even more since you don't actually swipe your customer's credit card on that terminal, you are payment quite a bit more per transaction on the rate. It is usually about .30% over what would have been charged had you swiped the credit card. That is why real professionals in our business ask the merchant HOW they will be accepting credit cards; Card Present or Card Not Present.

Payment Acceptance Gateway

We know that our industry can be confusing and unfortunately it can be dishonest! That is why we are different, our TEAM wants to know HOW you intend to get the credit card info BEFORE we sell you anything!  Are you accepting payments via your Website, over the phone, in person and enter via Virtual Terminal for one-time sales or Recurring Sales. Do you need this info to link with any other software for ease of operations?

EMV Mobile Card Reader

Are you meeting with your customer, face-to-face, and able to swipe the card either at YOUR BUSINESS LOCATION or do you travel and require mobile payment acceptance via a MOBILE CARD READER? Understanding your business allows us to weed through the data and pull out some helpful solutions to meet your business need at a reasonable cost.


We recently had a customer that says he was always in the RED due to outstanding accounts receivable. They are an HVAC company that is open 24/7 but their technicians rotate days off. Due to the administration office being closed on weekends, there were outstanding balances sitting in technician briefcases in their cars until they got back to work and the office was open. We suggested a gateway that offered a retail, eCommerce & Phone solutions . Their technicians swipe cards with mobile card readers, at the lower swipe rate.  They can upload a "Pay My Invoice" button on their website. The billing department can enter payments directly to a Virtual Terminal on their own computers at their desk. Not only did the company save about $2000 plus per year on our rates, but we were able to help them with efficiencies. Technicians are no longer driving around with credit card data in their briefcases plus, they are no longer waiting 3+ days for payments. They have never been in the RED since we switched them over. Merchant Processing Solutions Inc. always looking for the right product and service to meet our merchants needs.

Lastly, many businesses today are looking for software to make their life easier but we caution you that software is expensive as well as their processing fees! We are finding out that more and more software companies are "in bed" with one specific merchant processing company and if you want to use their software, you HAVE TO user their merchant processing company at whatever rate they chose to give you!

Shopkeep

Before you jump into a software solution, find out if they REQUIRE you to use one specific merchant processing company. I just heard of a software company that the processor had a three year company with a $499 cancellation fee in addition to the software company's contract. When the company decided to change software company they said that the processor had its own contract and they had to pay those cancellation fees! YIKES!!! A company that allows you to use whomever you want or at least offers you a choice of gateways and processors is a better option since you now have a choice should one company disappoint you! 

Shop around for a merchant processor, payment acceptance products and services and ask for references! We are sure you will be recommended to Merchant Processing Solutions Inc. and our TEAM of highly qualified professionals to help you make the right choice for your business.

Call Today @ 954-616-8048

Were you able to keep your doors open during Hurricane Irma?

Why is it just now, a week after the hurricane, that businesses realize they were 

NOT properly prepared for emergencies?

What constitutes an emergency in business? 

• No electricity?
• No Internet? 
• No ability to accept payments even if you did have customers?
• Having to close doors?

Our company offers a back-up plan for credit card processing!

You could get a Mobile Credit Card Payment Acceptance Account. This account would have a monthly fee, however, so do most "back-up" products; like data back-up and storage. Merchant Processing Solutions Inc. can offer merchants a "back-up" solution that will allow them to accept credit cards on their phones without missing sales! But what happens if the cell towers have an issue? No problem, the sale data is stored until either cell service or Internet service are restored. We guarantee fair rates and minimal fees on this account and No Contract!

If you were unable to accept credit cards during this past emergency, call Merchant Processing Solutions Inc. for a proposal. Don't be caught without a "back-up" plan again! 

MERCHANT PROCESSING SOLUTIONS INC. 

954-616-8048

How to Prevent Credit Card Fraud!

How to Prevent Credit Card Fraud! 

Credit card fraud costs EVERYONE billions of dollars annually but there are ways to reduce your expose. Did you know that the majority of fraud happens at ATM Machines and POS Terminals? Did you know that the owner of the credit card is NOT LIABLE for the loss....the credit card issuer and the merchant is! So, if you are a merchant, what can you do to prevent credit card fraud?

1. NEVER save credit card info ANYWHERE!  - I had a customer tell me that they charge their customers monthly. I noticed she has a credit card terminal. I asked here if they came into the shop monthly to swipe the card or did she call them? She informed me that she had all their credit card info in their respective folder in the file cabinet. YIKES!!!!!! This is not PCI Compliant and if for any reason there was fraud on the merchant account ALL charges and fees would be the responsibility of the MERCHANT.
2. If your company offers monthly billing to its customers, talk to Merchant Processing Solutions Inc. about our Virtual Terminal option. It will allow you to set up monthly recurring billing or one-time payments but the credit card is securely stored behind an encrypted gateway No info is on your website, email, computers or in your office! 
3. Keep your Firewall, Computers and Software Programs UPDATED with the latest security patches. Have your IT Person do diagnostics on your computer systems regularly.
4. ALWAYS use the EMV Chip Card Reader. EMV adds a layer of security. It prevents credit card fraud at POS terminals by sending a request for a "one-time use approval code". No credit card info is actually send through the credit card machine. This technology has grown increasingly popular among retailers since liability laws shifted responsibility for fraud to credit card issuers and merchant. 
5. Always look for "card skimmers" in your place of business. Employees and vendors, with access, can add or change elements of your credit card machine and either steal money from you by changing your processing without your knowledge or they can just steal credit card data. 

If you have any concerns about FRAUD in your Business, call 

Merchant Processing Solutions Inc. 

954-938-2420

Creating Relationships NOT just transactions! 

Real Customer Service with Real People!

Merchant Processing Solutions Inc. prides itself on our award winning customer service. We are the go-to person for our merchants!

Last week, we got a call from one of our long-time customers. He had a concern about a sale he was about to make. First of all, he takes ALL of his transactions/sales, over the phone. So, he gets the information and then enters that information into a "secure, encrypted gateway. He knew exactly how to do this as he had done hundreds before but this current sale, made him nervous.

You see, he had gotten a call from a buyer wanting to purchase two $4000 machines from this merchant. The purchaser seemed legitimate. He had a website with an address and was willing to sign a document giving the merchant permission to run the $8000 on his credit card with his permission. The merchant sent the invoice to the buyer along with the authorization documents. As he was preparing the sale documents on his side, he notice a "shipping and legal address discrepancy. All of a sudden the merchant got that "funny feeling" in his stomach and realized the monetary consequences that would impact his business if this sale turned out to be FRAUDULENT!

The merchant pick up the phone and called our office. As always, someone picked up the phone and heard the entire story. She then began to ask the following:

• Have you asked for the front and back of the credit card?
• Have you asked for the front and back of the driver's license of the person signing your authorization letter?
• Have you gone online to compare the legal and shipping addresses if shown on the website?
• Where were these machines being shipped?
• Can you afford to lose that money if this transaction turns out to be FRAUD?

I then asked the merchant to call our 800# and get an "Authorization Check" on that credit card. The check can cost between $.50 and $1.50 but the merchant processing company has the up-to-date information from the banks on any lost, stolen or fraudulent cards in circulation. Our merchant thanked us for the advise and made the decision to call the buyer and request copies of the credit card and the card holder's driver's license. The merchant waited................and waited............................and waited. He finally realized that the buyer was a criminal looking to steal thousands of dollars from his business.

We called him the following day and he reported that once he made that request for more documentation, he could no longer get a response to his emails or phone call from that buyer. He told us how appreciative his was that we took his call, gave him advise on how to proceed with his issue and that ultimately, we helped him through, what could have been, a devastating loss for his company.

My question to you is: Can you get your rep on the phone and discuss your concerns with them? If not, call Merchant Processing Solutions Inc. 

TODAY @ 954-938-2420! 

Creating relationships NOT just transactions!! 

Can I add a surcharge on credit card payments to offset my loss?

There are many businesses and organizations that ask me if they can add a surcharge or "convenience fee" if someone decides to pay them with a credit card. The answer is PROBABLY AND MAYBE!!

Over the years, organizations have stayed away from credit card processing due the "perceived" high cost. But today organizations that require cash or checks ONLY are finding it hard to stay afloat! Many merchant processing reps advised their merchants to add a "Cash Discount Program" instead of adding a surcharge to credit card purchases. This method rewards cash buyers but can ultimately end up alienating credit card purchasers. And the potential risk that one customer complains about surcharge fees or posts a negative review can be VERY harmful to a business' reputation. Besides the fact that laws and regulations regarding surcharges are unclear and even differ from state to state, you could have a legal issue to deal with!

Less than 10 years ago, our financial gurus were saying that Americans would be using more cash for payments and stop using credit cards. However, statistics are indicating that more people use credit cards for purchasing today than cash and many people don't even own checks!!

"The trend toward using credit cards as a sole method of payment has increased in recent years. The percentage of people who use their credit cards as their sole payment method (rather than to finance purchases) has risen dramatically. More than half of all credit card holders use their cards for everyday spending. According to the FINRA 2016 Investor Education Foundation's National Financial Capability Study, 52 percent of respondents reported always paying their credit cards in full in 2015, representing an increase of 11 percent compared to the same study in 2009. http://www.creditcards.com/credit-card-news/payment-method-statistics-1276.php 

Until current court cases are decided, merchants will only be able to impose surcharges where there are NO laws banning this practice. Surcharging is essentially wide open at this time, as long as the merchants comply with the card brand rules. Merchants who do business in undetermined states are doing so with all the inherent risks.

A good credit card company should work with its merchants to help them consider all the ways surcharging could positively or negatively impact the customer experience, as well as the damaging results on the customer experience could have on their business. (Check "Yelp" and other online Review Services)

• Surcharge or Cash Discount Program
• Does the surcharge add so much cost it makes it unbuyable?
• Are your prices still competitive?
• Are your customers upset with the surcharge and go elsewhere to purchase?
• Has the fact you are surcharging for credit card purchases leading to a bad reputation?
• Is your state an anti-surcharging state? What are the penalties if your business is caught?

Would you like to sit down with a TEAM of professional merchant advisors? Merchant Processing Solutions Inc. can help you decide what is best for your company in the payment acceptance industry! Call us Today 954-938-2420!