Monday, October 15, 2018

Is Your Business Ready for the Holidays?

You need to have your plan in place NOW!

Aside from festive displays, sales galore and fulfilling dreams, there is a serious part of the holidays for smaller merchants. Several studies indicate that small retailers bring in about between 10 - 25% of their total annual sales between Thanksgiving and Christmas. So how can the average small merchant get his fair share of that business? 

Here is our suggested Christmas Checklist for Merchants:
  • Make sure you have the right technology capturing your sales AND the customer information so you can use this over the next year to stay in contact with you fan base. If you already have a POS System that captures customer data, have you used that to create a HOLIDAY Campaign to bring in all your customers from the past year and beyond?
  • Make sure your customers can get to your inventory; whether your store is OPEN or CLOSED. Update your website to include your inventory to allow busy customers the chance to buy when THEY NEED TO! Make sure they can pay with NO problems online at anytime! 
  • Consider getting set up with your OWN Mobile Application. This will keep your "raving fans" always connected and engaged in your business. You can push Promotions, Discounts, Rewards Programs and more out to your App Members
  • Make sure you have a back-up device to capture sales (Mobile, Website, etc) if due to whether or demand your primary device fails. NEVER LOSE A CUSTOMER BECAUSE YOUR PAYMENT ACCEPTANCE DEVICE IS DOWN. 
  • Make sure you check into last years sales and notes to find out how many cash registers you needed open, along with staff and when they were needed. DON'T MAKE YOUR CUSTOMERS WAIT ON A LONG LINE! THEY WILL LEAVE AND BUY ELSEWHERE!
  • Make sure your Payment Acceptance Devises are SECURE! Are your terminals PCI COMPLIANT and have a secure PASSWORD? This is the time of the year more than any other when SCAMMERS bring in bogus/stolen cards to steal from you! If you are still "swipping" cards you will be unable to dispute ANY CHARGEBACK you get after the holidays. Remember, your customer have 180 days to dispute a credit card purchase - for any reason. If you are still not PCI Compliant and someone does a "chargeback" on their purchase, you will NOT be able to fight the return of that money to the customer. Check with your processor and find out if you are PCI Compliant before losing your hard-earned money! 
We hope this list will help you consider your HOLIDAY MERCHANT PREPAREDNESS! Call us for any help with the above! 

Merchant Processing Solutions Inc.

Tuesday, October 9, 2018

     Meet Claudia Mosley, CFO of Merchant Processing Solutions and passionate for non-profits, 
     our merchants and our industry. Take a break today and listen to Claudia's networking presentation
     on why Merchant Processing Services stands out from other merchant services companies! 

After you listen, call us at 954-938-2420

Monday, October 1, 2018

The Entrepreneurial Hour Online Radio Show

Merchant Process Solutions wants to take this opportunity to tell you about our colleague, Stephanie Cates. Stephanie is not only the VP of Merchant Sales and Marketing at Merchant Processing Solutions but a professor at Unilatina International College in Miramar, Florida. She teaches Business and Marketing Classes for their Associate and Bachelor Programs. About four months ago, Stephanie was asked by Marcela Moyano, Media Director of Unilatina International College, to develop an online Business Radio Program to not only benefit the students at the college, but the local business community.

Stephanie used her 36 years of business experience along with her 14 years of teaching experience and came up with "The Entrepreneurial Hour". A one-hour long online radio show that designed to help new and existing businesses find help and advice for topical subject matter experts. We knew that just using people we knew would not be enough to cover the wide array of business issues plaguing today's entrepreneurs; who could be partner with? Since the college is in Miramar, Florida, we reached out to Robert Goltz, executive director of the Miramar Pembroke Pines, Weston and Pembroke West/Park West Chambers of Commerce. He saw value in the collaboration and the show was born!

We pride ourselves on tackling questions that riddle our listeners. We bring on subject matter experts that impart wisdom, ideas and experiences to our listeners. The show has grown in popularity and is now linked to all three of the above mentioned Chambers of Commerce as well and a "resource" for the Broward County and the City of Miramar.

Here are some of the topics available now on Podcasts: The Entrepreneurial Hour

  • Idea vs Concept - Developing your business
  • The Entrepreneurial Spirit
  • Creating Business Entities
  • Payroll & Accounting
  • Your Credit and Payment Acceptance
  • Marketing 101
  • Business Communications
  • How to work with Broward County
  • Doing business in Pembroke Pines
  • IT Solutions 
  • Doing business with Miramar
  • Understanding QuickBooks
  • Business Branding & Image Marketing
  • Business Insurance Needs
  • Merchant Services 
  • Websites More to be added

Want to know more how Merchant Processing Solutions 

help the business community, 

call us @ 954-938-2420

Monday, September 3, 2018

Work with People that Understand your Business Community!

Merchant Processing Solutions is our business and a commitment to our merchants which we take very seriously. When you work with Merchant Processing Solutions, you are working with some of the hardest and most ethical working women in the industry! We don't sit around waiting for the phone to ring, we actively participate in the business world and belong to the groups shown belong.

We actively participate in local networking groups like:

Bilingual Networking Group
Women in Business Networking Group

One per profession networking group

By being part of the local business community, we help our merchants understand their issues and find solutions. We help them become more competitive and introducing them to potential customers and referral partners! 

Chamber of Commerce Networking 

Chamber of Commerce Networking
Chamber of Commerce Networking
One per profession networking group

Educational Networking 

Let me ask you, do you think other merchant processing companies spend this much time promoting not only themselves but their customers? We spend time out in the REAL BUSINESS WORLD, listening, understanding & knowing the local business community!

  • We take our partnerships VERY SERIOUSLY! 
  • We want our customer to be exceedingly successful!
  • We want to work with merchants that want to work with us!
  • We want a WIN-WIN Relationship with our customers! 
  • We spend time out there knowing You and Your Business! 


Monday, July 23, 2018

The difference between retail & MOTO/eCommerce accounts

Claudia Mosley, CFO of Merchant Processing Solutions Inc. 
explains the difference between merchant account types. 

It is important to understand your business model and payment type. Many unscrupulous merchant services companies purposely set up their merchants on the wrong type of account to get more fees from them! SHAMEFUL!!

A Retail Merchant Account is a business that will be processing the majority of their sales with the customer's card present. This can be via a “swipe” transaction or "tap" contactless payment system (like ApplePay). This does not mean that you cannot take the occasional credit card over the phone but if you do, you will pay an additional "card-not-present" penalty of about .30% (30 basis points ) on top of the card rate. This can lead to a lot of extra fees if you are actually taking many cards over the phone!

An eCommerce Merchant Account is a business that will not have the credit card present for the transaction. It will be processed over the phone, on a website, via a software point of sale, an invoice or a mobile app. These transactions do not allow the merchant to verify the identity of the payee, therefore it is more vulnerable to fraud and consequently; chargebacks! However, when this type of account is set up right at the beginning by an honest merchant services company, there are no penalties and the rates are quite competitive with retail rates!

Merchant Processing Solutions Inc. works with not only the business type but looks at the equipment solution the merchant is wanting to implement to come up with the best solution to fit that business's needs and budget! 

If you think you may be paying more for your merchant services or maybe set up incorrectly, please don't wait! Call today: 954-938-2420

Thursday, July 12, 2018

Payment data breaches can affect YOU!

PayPal Says 1.6 Million Customer Details Stolen in Breach

Ticketmaster Announces Data Breach Affecting 5% of All Users Hundreds of 

Hotels Affected by Data Breach at Hotel Booking Software Provider

3 Billion Yahoo Users Breached 

These are just a few of the headlines we saw in 2017. But last year was a record year for data breaches 88% over 2016. ( Some of last year's breaches were only reported last year but in reality done as far back as 2013!!! Why does it take so long for companies to discover and admit to data breaches and how much is this costing us? These are some questions posed Gemalto and what are the consequences imposed on these companies, many like PayPal that have had repeat breach issues! 

So what does this have to do with a small business like YOU....everything! You, like the big companies, are responsible for ALL THE DATA AND CREDIT CARD INFO your company collects; either by phone, Internet, website, in-person or monthly recurring billing. If that data is users fraudulently and it can be traced back to your company, your company and maybe even YOU can be held responsible for all incurred fees and costs of that breach!

How can I avoid a breach, I can't afford it! First, sit with your Merchant Processing Solutions Inc. rep and learn what we do to protect you against fraud and breaches. Secondly, check with ALL your software providers to make sure that you are up-to-date on all security patches that are deemed needed. Third, check your computers, firewall, and Internet provider to make sure they have everything in place to keep your data safe. 

Here are some quick tips: 

1. NEVER store any credit card info on your computers. 
2. NEVER store any credit card info in card files or storage cabinets in the office or elsewhere.
3. DON'T allow your employees to write down credit card information and keep it at their desk. Should they need to write it down, it needs to be shredded before they pick up the next call.
4. NEVER allow your technicians to add the credit card information to their contract and carry that around in their vehicle. 
5. DON'T allow your customers to email you their credit card information. 
6. DO get a secure gateway to accept & store credit card payments.
7. DO integrate your website to a secure gateway to allow your customers to make payments to your company from the privacy of their own home/office without you taking any of their info.
8. ALLOW each of your employees to have a username and password to take payments directly into the gateway and send the client an email receipt without writing anything down or compromising the customer's info.
9. DO equip your technicians with MOBILE CARD READERS to accept credit card payments while on the road. It is more secure and costs less!
10. DO speak with Merchant Processing Solutions Inc. to set you up on the best gateway product for your company....

Most recently, I was told about another type of breach, more common among smaller businesses, employee theft. This company had all their recurring payments in a file in their file cabinet. Once a month, someone would go into the file cabinet and key-enter all the credit cards, print the receipts, mail them to the customers and refile the folder. An employee was unhappy and felt she was going to be fired from the job. She knew no one would go for that file until the beginning of the next month. Using her cellphone camera, she took photos of all the credit card info contained in the company's folder. She then sold the cards on the "black market". Eventually, the credit card company found out what happened but it was too late to save the business. They had lost the trust of the customers, they no longer had cash flow entering the company. They tried to hang on but 4 months later they closed their doors. The moral of the story is that breaches and fraud can happen to ALL SIZE BUSINESSES...DON'T LET IT HAPPEN TO YOU!

Call Merchant Processing Solutions Inc. Today @ 954-938-2420!

Monday, June 18, 2018

Meeting the Needs of Our Customers!

Merchant Processing Solutions Inc. offers a variety of solutions to
meet the different wants and needs of our merchants. 

It is not about what we have in INVENTORY and need to sell/lease/rent but what most fits our merchants needs. We differentiate ourselves from other processors by creating WIN/WIN situations with our clients. Creating not only long-term relationships but also RAVING FANS that are more than happy to send us REFERRALS!! 

Most merchant services companies and agents have to contend with quotas, inflated equipment  pricing and false promises all to cover their paycheck or add revenue to their company or bank! They use contracts and leases with huge buyout fees to hold their merchants HOSTAGE for countless years! Merchant Processing Solutions Inc. does none of that! 

          Here is what makes Merchant Processing Solutions Inc. different:
  • No Contract
  • No Leases
  • Equipment at our cost
  • Interchange Plus Pricing 
  • Solutions that meet your needs....not ours! 
  • Local company that consults, installs, and trains 
  • Local Customer Care plus 24/7/365 backup
  • Experts in E-commerce products and services
  • Ability to place HIGH RISK Merchant Accounts 

Are you looking for an ethical, knowledgeable and reliable LOCAL MERCHANT SERVICES COMPANY.....look no further Merchant Processing Solutions Inc is here for you!

     Call us today: 954-938-2420


Monday, May 21, 2018


             Merchant Processing Solutions Inc. has embarked on a mission to explain to 
merchants: Who We Are & Why We Are Different! 

      1. Local processor making local decisions
      2. No Contract
      3. Equipment at our cost
      4. In-person consultations, install & customer service
      5. Fair & honest rates
      6. Transparency in all our transactions
      7. It's about the merchant attitude! 
      8. Helping obtain the right solution for YOUR BUSINESS! 
      9. Giving back to the Community Local & International
      10. Doing what right....ALL THE TIME! 
If your current processor does not offer the above mentioned, you should be speaking with us!
Merchant Processing Solutions Inc.

Monday, May 14, 2018

The Better Business Bureau of Southeast Florida & the Caribbean is an organization focused on advancing marketplace trust in South Florida and the Caribbean. 
There are more than 3,000 local South Florida businesses that have been successfully vetted to become dues-paying 'accredited businesses' that pledge and adhere to the BBB Code of Business Practices. In return, the BBB allows accredited businesses in good standing to use its trademarked logo in their marketing materials. 
The Better Business Bureau is not affiliated with any governmental agency. Businesses that affiliate with the BBB and adhere to its standards, do so through industry self-regulation.  The BBB also mediates consumer complaints (customers do not have to be BBB Members) lodged against BBB Accredited Members. They offer this service as part of the annual dues Accredited Businesses pay. 
As mentioned in a previous blog, Merchant Processing Solutions, Inc. has an excellent rating of A+ and has only had one compliant, resolved on our favor, since September 30, 2008, when we became an Accredited BBB Business
If you are looking for an honest, ethical and transparent merchant processing company, call: 
Merchant Processing Solutions, Inc. 

Thursday, May 10, 2018

Our Passion for Non-Profits!

We are non-profit specialists! We work with the non-profit merchant differently than regular merchants because of the nature of their transactions. Many merchant services companies see the non-profit as a high-risk account.
The non-profit “business model” is different than the regular businesses, but they still need to find a way to fund their cause! Processors worry about charge-backs and accountability on the part of the non-profit while the non-profit worry about the high cost of accepting credit cards!

If you are part of a non-profit organization, you know how hard it is today to get funding. There are multiple ways a non-profit can accept donations but many just are unaware of them. Merchant Processing Solutions Inc prides itself on knowing, understanding and caring about these groups that are fighting for donations and sponsors! We can offer lower credit card costs and payment acceptance options that would help your organization grow…Call us!

Merchant Processing Solutions Inc.

Tuesday, May 8, 2018

Merchant Processing Solutions Inc. 

Nominated for 2018 Small Business of the Year! 

Here's Why! 

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Congratulations to Yamilet, Claudia & Stephanie 

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Working with business students @ UIC

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MPS Networking with a Cause! 
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America's Planned Giving
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America's Community Center

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Helping Hands Foundation 
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Lawyers & Friends Luncheons
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Supporting our merchants! 

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Part of Diversity Honors Gala

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Women's Council
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Helping Puerto Rico after Hurricane Maria
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Join our family call 954-938-2420! 

Monday, April 2, 2018

Healing Hands of Hope Colombia Project

As we have mentioned several times, Merchant Processing Solutions Inc. hosts a monthly event called Networking With a Cause. This event typically attracts anywhere from 30 - 60 professionals. All money collected, goes to that non-profit. In 2018, Merchant Processing Solutions Inc decided to support Healing Hands of Hope Colombia. 

Cartagena is the second fastest growing city in the sexual trade of young children in the world after Bangkok. These children are living one of the “World’s worst humanitarian crises” (Unicef Report 2006). Healing Hands of Hope Colombia's goal is to obtain land in the Cartagena area, on which to build small rescue homes with home parents, a school with a library and dining accommodations, recreational facilities, a self-sustaining garden, livestock and the like, in which to raise generations of children in need. Ultimately, this environment will create safe homes for the children, insuring that they are raised in a stable home, with food, clothing, education, psychological counseling and love protecting these children from "sex trafficking". This particular program will also give these women the opportunity to be taught by renown chefs in Cartagena to bake "high-end" products for their restaurants. Teaching the women and paying them for their work helps them provide for their children. The children will then be able to attend school and get an education. Our hope if to stop the cycle of poverty and abuse so prevalent in this region.

Here is Claudia explaining her passion about this project!

Networking Event With a Cause: 

Business Networking With a Cause!
Wednesday April 25th from 6 PM-8 PM
O'Lounge Las Olas 
333 Las Olas Blvd. FT Lauderdale, FL 33301

Business Networking, Business Exchange, Giving back to the local community, meeting 
local nonprofits expanding your network of business and supporting community. 

Business networking with a cause was created to bring awareness and help a local 
charity while meeting for business networking.

Our networking events are filled with dynamic, successful, business people that gather to 
network and benefit causes that create big impact in the lives of many. Last year we help 
many local charities as well as a cause in Latin America, this year our mission is to 
continue to help our local nonprofits as well as more causes in the Americas.

This event is to benefit:  Healing Hands of Hope Colombia & Gilda's Club of South 

We thank our host O'Lounge Las Olas for support our mission! 

Tuesday, March 20, 2018

Solution Solvers!

This past week, Merchant Processing Solutions Inc. was asked to help with the merchant services side of a business sale. What does that mean? It means that one business was selling their business to another buyer that had merchant processing intricacies that made it necessary to work delicately through the business sale.
  • They have a website whose gateway needed to have the merchant processing changed on the back-end to the bank account of the new buyer. 
  • They needed to work with the gateway provider to make sure that the previously owned merchant processing "history" was retained in the transfer from the owner to the new owner.
  • We needed to get this all to coincide on closing on these two parties!  
On our side, we were working with the new buyer. We had to get in touch with the current owner to understand their processing set up, gateway and connectors for payment acceptance. Once we understood those needs, we made a proposal to the new buyer for merchant services. They accepted our proposal, we created an application and actually got the new buyer approved within 4 hours! 

We then got all the necessary paperwork in order for their closing. By the time the company had transferred owners, the new processing was in place. This is how Merchant Processing Solutions Inc. works with our merchants. Call us today for help with your business processing - 954-938-2420!

Creating relationships NOT just transactions!