Wednesday, March 13, 2019

Who is my target audience? B2C, B2B, B2C, or B2G?

Many merchants are set up to accept payment from ALL Consumer Type Credit Cards! But what if you could get lower rates because you ONLY do business with other Businesses!! 

B2B Payment Acceptance

Business-to-business (B2B) is a business model that focuses on selling products and services to YOUR TARGET MARKET; other companies not consumers. Think of yourself as a support company that helps other companies succeed through your products and services! A B2B focused company is going to be successful, if they develop strong customer service, loyalty and create meaningful change in their customer’s business. 
      • Strong Customer Service: When are my customer's open? Can I be there to keep their doors open? Do I help them be self sufficient? What do I need to do to make sure THIS CUSTOMER is not turning customers away?
      • Loyalty: Have I created enough VALUE for this CUSTOMER so that he is loyal to my company? Does my customer feel that our company cares about them and want to make sure they succeed? Can I create reciprocal loyalty by purchasing their product and service?
      • Create Meaningful Change: Does my product and/or service create enough synergy for my customer? Does it make a difference to the way they do business or create their business?
The companies you provide product and services to, are just like your company! They have employees to train, customers to satisfy, facilities to maintain, rules and regulations to abide by and all they really want; is to grow their business! By putting yourself in their shoes as a fellow business person, you can be a great asset to a new and existing business. You might also be working with several companies in the same industry. You get to see what works and what does not to help you create a viable niche within that industry. You can determine how valuable your product and/or service is to your target market.

However, In order to grow your business based on other businesses, you have to be accommodating with accepting payments. You will possibly need to accept checks, direct deposit, wire transfers, and of course credit card payments. Did you know that business credit card rates are higher than consumer cards? And I am not even referring to American Express which currently is less that some MasterCard and Visa Business Cards!!! Business are unaware that they can do something about the high rates of business cards, they can be set up with B2B Merchant Processing and start paying less! 

With the Merchant Processing Solutions Interchange Optimizer Software, you can be
confident that the credit cards you receive are qualifying at the best possible rates for all B2B, Purchasing and Corporate cards. The software identifies the proper data fields necessary to meet government contracts at an affordable rates! So whether you are a B2B or Government vendor, get set up with low rates for credit card payment acceptance!

Merchant Processing Solutions Inc! 
Call us today! 

Wednesday, March 6, 2019

Increasing your business via Rewards Program

Merchant Processing Solutions Presents Real Rewards +

      • Real Rewards Plus gives you a platform to engage with your customers 
      • Real Rewards Plus supports e-gift cards for you or to send to family & friends
      • Real Rewards Plus offers in-app messaging and promotional content.
      • Real Rewards Plus allows fast food & restaurants to text their menu and customers can order from there and pay for pick-up via the Express Orders component!
      • Real Rewards Plus offers a Loyalty Program - after so much money or visits, your customer can receive free or discounted merchandise.
      • Real Rewards Plus will boost your sales by bringing back customer to increase their points for more purchases. 
      • Real Rewards Plus allows you to CONNECT & ENGAGE with your customers via Push Notification Campaign right to their phones, no need for them to download another APP! 
      • Real Rewards Plus is an affordable service @ $19.95 per month plus cost per text. 

Don't miss out on a chance to increase your sales & grow your business...

Call Merchant Processing Solutions today and ask about our Real Rewards Program!

$$  954-938-2420  $$

Friday, February 15, 2019

Looking for Innovation & Superior Customer Service...

Merchant Processing Solutions has been a successful merchant services company since 2006. The brain-child of Yamilet Strauss, she recruited her twin sister, Claudia Mosley to help her develop and grow one of the most ethical credit card processing companies in South Florida. Their main focus is the business owner and educating them on how to accept credit cards more affordably.

MPS Guiding Principles: 

  • No customer cancellation fees
  • No equipment leases unless the merchant wants such
  • No monthly minimum fees
  • Interchange Plus Pricing Rate Method for ALL merchants
  • No hidden fees
  • Find the RIGHT SOLUTION for each merchant's business needs
  • Your local customer service 
  • We answer the phone 
  • Help the merchant with fighting chargebacks & other technical issues
  • Help the merchant with consulting and installation of their account & equipment

Recently, it had become harder to be out growing our business while also helping our merchants grow theirs....we realized we needed some "back-office" help! Yamilet and Claudia researched options that would bring VALUE to not only us but our merchants. Today, we can proudly announce we have brought on Priority Payments Systems to help us manage our back-office like; statements, customer service, technical support, application submission to both First Data & TSYS, and some of the BEST new products & services in the industry! 

How does our new back-office help our merchants?
  • Allows us to be more available to new and existing customers
  • Allows us to have more than just us to get customer service done quickly
  • Allows us to offer better rates and cost on equipment
  • Allow us to be more transparent with our merchants as they will have a direct portal into their account. 
  • Allow us to track applications better and get you started quicker! 
If you would like to know more about Merchant Processing Solutions, 
call us today @ 954-938-2420. 

Tuesday, February 12, 2019

Bringing Value to our Tropical Financial Credit Union Partnership

Merchant Processing Solutions is honored to partner with such a prestigious credit union like Tropical Financial Credit Union. We both have the same basic principles towards our members/merchants... we work for them! Credit Unions offer products and services that positively impact the member. Many times their offerings are less expensive and they are not-for-profit so YOU the member are actually "Shareholders" and earn money back on your            accounts! TFCU makes you a part of the company and has YOUR INTERESTS at heart! 

Merchant Processing Solutions Inc. is a for-profit company but with high integrity, transparency and honestly. We do not sign our merchants to a contract; we prefer to WOW them than hold them hostage! We do not charge monthly minimums; we understand the struggle you are going through and our goal is to HELP not be a burden! Lastly, we believe in our merchants, we WANT them to success and grow! To this end with become "raving fans" of our own customers with the hope of helping them through their business journey ... 

These past 6 weeks have been great for both Merchant Processing Solutions and Tropical Financial Credit Union. We have come together to train TFCU employees on how we can help their member businesses' accept credit card payments more affordably. Plus the MPS TEAM has spend time at each location promoting our new relationship with TFCU members with a table display! We want TFCU members to know we are here for them and can ask us questions anytime! Do you want to learn more about Tropical Financial Credit Union or Merchant Processing Solutions? 
Call us Today! 954-938-2420

Tuesday, January 1, 2019

Merchant Processing Solutions Partners with Tropical Financial Credit Union

For Immediate Release:  

Merchant Processing Solutions Inc. Partners

With Tropical Financial Credit Union

Merchant Processing Solutions to provide merchant services 
to more than 54,000+ TFCU members!

Fort Lauderdale, FL, January 1, 2019 Merchant Processing Solutions Inc. has been chosen to offer an array of merchant services to members of Tropical Financial Credit Union Members. TFCU is a local South Florida Credit Union with more than 80+ years of financial expertise. Looking to provide exceptional customer service for its members, they began looking at Merchant Processing Solutions Inc., also a local South Florida Company with more than 12 years of experience. Both companies feel they can come together and provide local presence and expertise for TFCU Member Businesses.

Merchant Processing Solutions Inc. is a wholesale merchant processing company thriving in South Florida since February 2006. Since its inception, Yamilet Strauss and Claudia Mosley have focused on providing traditional and innovative merchant services to ensure the success of South Florida businesses. The company offers personalized merchant processing solutions for almost every major type of business. They are a full-service, full-disclosure National Bankcard Processing Company. They believe in “creating relationships not just transactions”!

Tropical Financial is a Credit Union, not a bank! They are a not-for-profit financial institution owned by people like you, run by a volunteer board of directors, who are also members of the credit union. They have been assisting South Florida Businesses grow since 1935. They currently have 10 local branch locations, more than 5,000 convenient CU Shared Branch locations nationwide and several Partner Companies, where they provide financial services for their employees. “Making you feel good about banking!”

If you are tired of banking fees and high merchant services fees, check out Merchant Processing Solutions Inc. and Tropical Financial Credit Union! Get started today!

Stephanie Cates is VP of Merchant Sales and Marketing for Merchant Processing Solutions Inc. She can be reached at 954-938-2420.

Saturday, December 15, 2018

Funding your 2019 Business Plan

Are you preparing your 2019 Business Plan?
We at Merchant Processing Solutions truly care about our merchants. We know they struggle, just like everyone else to see what works and what does not! More importantly, how to fix it. If you did your 2018 Business Analysis already than you will be ready to dive into the preparing your 2019 Business Plan.

  1. Your Mission Statement: What is it that you want to achieve in 2019? Make sure you include: who, what, when, why and how you want to reach this achievement. Put projections/goals to reach within a month/quarter/6-month and 12-month period of time. Include sales volume, business growth and any expansion.
  2. Revisit and Analyze the market & your product/service: Is the product or service I sell, still selling? Is your target market still the same as it was when you started 2018? How does this target market want to be marketed to? 
  3. Know your Competition: Check out your competition, how are they communicating to the target market and how do you differentiate your business/service/product from them!
  4. Organize Internally & Externally: Promote and praise good employees! Look at your superstars with praise, promotions & bonuses! Look your under achievers and ask how you can help them become superstars. Note the expertise and qualifications of each member of the team in your business plan and plan your strategies accordingly. Look at your external relationships like loyal customers/vendors and referral partners. How do they help your business and how can you grow that relationship?
  5. Sales and Marketing Strategies: Look at your marketing efforts by dollars spend VS sales made; how did you do? What marketing dollars gave back nothing? Which marketing efforts worked? Look at your competition, how are they communicating with their customers and POTENTIAL CUSTOMERS? Consult with professionals if you are spending aimlessly! 
  6. Financial Strategies: This is where most businesses falter. They overspend and then find the business on a respirator! Sometimes it only looks like overspending because those running the business have NO TIME to actually sit down and review the spending and find alternate vendors or systems to minimize costs! How much does your time worth? Most smaller business owners do EVERYTHING! And you can't be an expert in everything. So, find yourself some vendors and ask for analysis of your current costs like:
                        - Merchant Processing
                        - Telephone/Internet Systems
                        - Payroll Systems
                        - Insurances
                        - Bank Services
                        - IT Services
                        - Equipment Rental Services

        These are only a few but you get the idea, there are many companies that will actually do this for you with NO FEES UNLESS THEY SAVE YOU MONEY! Once you have reduced your costs, funding future growth becomes much easier! 

Merchant Processing Solutions wishes to offer any of our readers a FREE Statement Analysis to determine what they are paying and if it is a fair price to be paying. You can decide to go back to your own company and see if they will reduce their fees or we would be more than happy to partner with your business for your merchant services needs! Let us know! 

Merchant Processing Solutions


Monday, November 26, 2018

Start analyzing your 2018 business NOW!

Analyzing your 2018 business NOW!  

Image result for analyze images
Making sense of it all! 
·         What makes you money? What sells the most, when and by whom? Knowing this can help you decide many others lingering questions about your business.

·         What is NOT selling? Understand why it is not selling? Is it priced correctly? Is it being promoted to the right buyers? What made you order this to sell in the first place?

·         What on your to-do list that MUST be done to grow your business? I have asked business owners why I don't see them at local networking events; the answer is almost always, "I'm just too busy!" I say you have not set up your priorities to do what will help you grow that business.
o    Automate your systems; sales, customer capture for marketing, inventory, ordering & staffing processes.
o   Look at your sales reports once a week & adjust.
o   Take time once a week to review your inventory to make sure you have just the right of on-hand products to sell.                    
o   Check your marketing strategy, are you doing what you said? Is it working?

·         Build your Team! Surrounding yourself with an excellent team of professionals, all focused on your company's success will be your greatest achievement!
o   Accountant, Sales, Marketing, Advertising, Customer Service, & Operations people.
o   Measuring & understanding YOUR strengths and weaknesses will help you determine what professionals you need on your TEAM!
o   Train your TEAM on your VISION and empower them to do their job.

·         Delegate some of your to-do list. You need to realize that you, the owner, cannot do everything! Either you hired a TEAM or you automated processes and got systems to do the work. Now you need to ONLY do that which is only done by the owner!
o   Get it go.....don't do what you have others doing!
o   Empower your team to do what they were trained to do.
o   "GIVE UP" those things that can be done better by someone else!
o   Find out what you do BEST and do it!

·         Stay on top of your industry trends and customer trends. Too many business owners stay behind closed doors never realizing that their business world is! Doing the previous 5 things should allow you the time to become a "subject matter expert" on your business and industry.
o   Attend local business events - chambers, expos & trade shows.
o   Talk to your customers. Find out why they buy or don't buy from you.
o   Check out your competition and find out why their customers buy from them.
o   Find out how your customers want to be sold; online, retail, in-person, catalog? Now ask yourself, are we providing that level of service to our customers?

·         Don't be afraid of change...............
o   To change your vendors, products or amount of inventory.
o   Add eCommerce or Mobile Payments to the marketing/selling mix.
o   To look at different marketing strategies to attract different buyers; Instagram, Twitter, your own Mobile App!
o   Allow your TEAM to be part of the experience and decision!

We hope you all had a great, successful 2018!

We look forward to working with you in 2019!

Happy Holidays!

From Merchant Processing Solutions Inc.



Thursday, November 15, 2018

Be cautious in accepting credit card payments this Holiday Season!

Tis the Season...

Unfortunately, celebrating the holiday season and spending money go hand-in-hand. Now starting with "pre-Black Friday" sales through till "after Christmas" shopping, buyers allow their emotions rule their purchases! Many purchasers feel forced into buying gifts and the "keeping up with the Jones" creates a need to buy bigger and more expense gifts. All these purchases along with holiday entertainment and travel can really add up quickly! 

Image result for christmas gifts images
The Holiday Season is Here!

According to data published last year by Mastercard, 15% of all online purchases will request a return for cash or credit to their credit card. Overall, 30% of all purchases over the holiday season will be returned. Even if your store has a 14 day - 30 day return policy with a receipt, Visa/Mastercard/Discover/American Express allows credit card disputes (chargebacks) for up to 180 days from date of purchase! You putting a sign on the counter does not OVERRIDE the credit card companies rules and regulations! 

Avoid returns, chargebacks and fraud during this Holiday Season? 

  • Make sure that you clearly have signage in your store, kiosk, or at the craft show table, that explains your return policy - EXPLICITLY! 
  • If you have an online eCommerce website, make sure your return policy is clearly visible with even a "pop-up" indicating that the customer "Read" the policy! Image result for credit card receipt with return policy images
  • Add to the bottom of your receipt your return policy. The customer is required to include this with the dispute documents.

    Image result for credit card receipt with return policy images
    Add your own Return Policy to your Receipts! 

  • Implement a "security code protocol" at checkout. Train your staff to ask for Photo ID from EVERYONE. Check signatures, and photos!

  • If your business is retail with in-person sales, ALWAYS USE EMV CHIPPED TERMINALS! This helps eliminate fraudulent credit cards.

  • If you have an online eCommerce website, check with your Gateway Provider about the best FRAUD PROTECTION tools to implement. 
  • Online eCommerce business should request a Delivery Confirmation on shipped products with signature. This makes it much harder to claim the product was not received!
  • Be VERY PROACTIVE with your customers! Respond to emails, phone calls especially if they are complaints within a reasonable period of time. It has been said that good customer service center answer the call within the third ring!  

Image result for customer service images
Repeat Business comes from excellent Customer Service! 
  • Online eCommerce websites need to provide accurate, details descriptions with 360 photos of the products being sold. 
  • Make sure that your Business Name, Address (physical or digital) and a phone number appears on all receipts.
Need more information about this call 954-938-2420! 

Happy Holidays from Merchant Processing Solutions Inc! 

Tuesday, October 23, 2018

The Entrepreneurial Hour Conference - October 25, 2018

Merchant Processing Solutions is all about business. We pride ourselves on honestly, integrity and problem solving. We have been recognized as subject matter experts in the merchant services industry by several chambers, colleges, cities and organizations.

We are proud to be part of "The Entrepreneurial Hour Conference" along with so many Broward County Leaders. Join us this Thursday from 8:30am - 3:15pm to hear many speakers on:
The Future of Business
Doing Business Locally
How to Build Business Teams Internally & Externally
The Power of Networking 
An Entrepreneurial Vision of Success

Sign Up NOW! 

Monday, October 15, 2018

Is Your Business Ready for the Holidays?

You need to have your plan in place NOW!

Aside from festive displays, sales galore and fulfilling dreams, there is a serious part of the holidays for smaller merchants. Several studies indicate that small retailers bring in about between 10 - 25% of their total annual sales between Thanksgiving and Christmas. So how can the average small merchant get his fair share of that business? 

Here is our suggested Christmas Checklist for Merchants:
  • Make sure you have the right technology capturing your sales AND the customer information so you can use this over the next year to stay in contact with you fan base. If you already have a POS System that captures customer data, have you used that to create a HOLIDAY Campaign to bring in all your customers from the past year and beyond?
  • Make sure your customers can get to your inventory; whether your store is OPEN or CLOSED. Update your website to include your inventory to allow busy customers the chance to buy when THEY NEED TO! Make sure they can pay with NO problems online at anytime! 
  • Consider getting set up with your OWN Mobile Application. This will keep your "raving fans" always connected and engaged in your business. You can push Promotions, Discounts, Rewards Programs and more out to your App Members
  • Make sure you have a back-up device to capture sales (Mobile, Website, etc) if due to whether or demand your primary device fails. NEVER LOSE A CUSTOMER BECAUSE YOUR PAYMENT ACCEPTANCE DEVICE IS DOWN. 
  • Make sure you check into last years sales and notes to find out how many cash registers you needed open, along with staff and when they were needed. DON'T MAKE YOUR CUSTOMERS WAIT ON A LONG LINE! THEY WILL LEAVE AND BUY ELSEWHERE!
  • Make sure your Payment Acceptance Devises are SECURE! Are your terminals PCI COMPLIANT and have a secure PASSWORD? This is the time of the year more than any other when SCAMMERS bring in bogus/stolen cards to steal from you! If you are still "swipping" cards you will be unable to dispute ANY CHARGEBACK you get after the holidays. Remember, your customer have 180 days to dispute a credit card purchase - for any reason. If you are still not PCI Compliant and someone does a "chargeback" on their purchase, you will NOT be able to fight the return of that money to the customer. Check with your processor and find out if you are PCI Compliant before losing your hard-earned money! 
We hope this list will help you consider your HOLIDAY MERCHANT PREPAREDNESS! Call us for any help with the above! 

Merchant Processing Solutions Inc.

Tuesday, October 9, 2018

     Meet Claudia Mosley, CFO of Merchant Processing Solutions and passionate for non-profits, 
     our merchants and our industry. Take a break today and listen to Claudia's networking presentation
     on why Merchant Processing Services stands out from other merchant services companies! 

After you listen, call us at 954-938-2420