Tuesday, July 25, 2023

Savings and Better Payment Acceptance Methods for Non-Profits!



Yamilet Strauss & Claudia Mosley

Merchant Processing Solutions has been working with non-profits for many years. We understand they issues and can help mitigate their high costs of merchant processing along with providing them more effective ways to connect to their customers! 

  1. Non-Profits absolutely need a website to share their mission and collect funds
    1. Non-Profits should have a mobile device to accept payments in events 
    2. Non-Profits need a BackOffice that captures donor information and payment history 
    3. Non-Profits need to include a Payment Link or QR Code with any emails or letters sent to donors
    Many non-profits start with their bank that hands them a terminal that can only take in-person payments within incurring a penalty fee and higher rate for over the phone payments! Then they go to a different provider like PayPal for their website, then they add a mobile card reader for events!!! That's 3 or more separate accounts! STOP THE MADNESS! We offer one account that can capture payments on all the above mentioned payment connections! You can do the following: 
    • Website Donate Here button 
    • QR Code at table at events
    • Payment Link under your signature line for donations
    • A mobile device connected to a cellphone for in-person donation acceptance 
    • All patron information is stored in one Backoffice along with their payment history!  
    The easier non-profits make it for people to donate, the more they will attain their goals! 

    Unfortunately, it's not just getting donations, its also paying a reasonable price on your merchant processing of those credit card donations! Merchant Processing Solutions prides itself on offering non-profit rates and fees to help reduce the impact of credit card fees. 

    Want to learn more or speak with some of our Non-Profits that enjoy the benefits of working with MPS? Call us today! 

    Merchant Processing Solutions Inc.

    954-938-2420

    Wednesday, July 12, 2023

    A HUGE CHARGEBACK WIN FOR OUR MERCHANT!

     

    How a transaction dispute and chargeback is processed! 

    • A customer, for a number of reasons, doesn’t recognize a charge on their credit card statement or does not agree with something on that charge, contacts their CREDIT CARD issuing bank to dispute the charge.
    • The CREDIT CARD issuing bank reviews the customer’s dispute. They may deny the claim OR accept it.
    • If they siding with the customer, the issuing bank takes the cost of the CNP transaction plus any additional fees (Chargeback Fees - Approximately $30.00) out of the business’s merchant account. The issuing bank may refund the customer’s money, satisfying the customer.
    • The CREDIT CARD issuing bank records the chargeback information and relays it to the business’s Merchant Processing bank.
    • The business’s Merchant Processing bank reviews the data and either resolves the issue with data on file (like duplicate charge) or notifies the business.
    • If the Merchant Processing bank forwards the chargeback to the business, the business can accept the chargeback (lose the money) or dispute it back. The merchant will have to provide evidence that the customer made a legitimate purchase, knew the price, agreed to the price and received their purchase from the business. Providing evidence can be difficult if the business doesn’t know what is needed to RESERVE the Chargeback! 
    • With the merchant evidence in hand, the Merchant Processing acquiring bank represents the business’s chargeback dispute to the customer’s CREDIT CARD issuing bank. If the issuing bank sides with the business, it returns the transaction amount to the merchant account. If the issuing bank sides with the customer, the chargeback stands, and the business can pursue arbitration. In some cases, the issuing bank sides with the business but files a second chargeback if new information further supports the customer’s dispute.


    STOP LOSING CHARGEBACK DISPUTES! 


    The merchant loses a lot when they lose a Chargeback?

      • Lost merchandise.
      • Chargeback fees (Typically $30 each)
      • Shipping costs.
      • Potential credit card penalties. (Some processors drop merchant that get too many chargebacks due to RISK!)
      • High transaction fees. (Merchant Processors purposely charge more in fees and rates to companies that have a tendency to receive Chargebacks) Example: Travel Industry, Elective Surgery, Energy & Vitamin Industry are a few)
      • Network termination. (Even the Brands can cancel a merchant if they deem them a HIGH RISK due to many Chargebacks!)

    When you work with Merchant Processing Solutions, you have a merchant advocate that will notify YOU of a new Chargeback. Tell you what the issue is and how we can dispute it to KEEP YOUR HARD EARNED MONEY! If you are losing money every month due to Chargebacks, call us today and let us help you keep your money by winning the disputes! 


    Merchant Processing Solutions Inc.
    954-938-2420

     


    Wednesday, July 5, 2023

    How does your Merchant Processor Promote Your Business?

    Merchant Processing Solution is a local South Florida merchant services company that has been involved with the business community since its inception in 2006! Connecting and Networking is synonymous to the MPS mission. We believe that when we gain a new merchant, in fact, we have gained a new Partner! 

    The MPS TEAM is actively participating in many civic and business organizations like the Ft. Lauderdale Chamber, Miramar Pembroke Pines Regional Chamber, Weston Florida Chambers of Commerce. We also individually participate in business leads groups granting us the opportunity to recommend our merchants to other potential customers! Its amazing what can happen when we reach out and connect our merchants to other B2B Businesses! 



    If you do not have a local merchant processor, you are missing out on the potential networking and promoting opportunities given you by Merchant Processing Solutions! Call us today! 

    Merchant Processing Solutions Inc.
    954-938-2420