Are you ready for the Holidays?

Busy Shoppers can find gifts quickly! 

In 2018, online stores were big winners with holiday shoppers who increased their online spending by more than 11.5 percent for a total of $146.8 billion, according to the National Retail Federation. While overall in-person holiday retail sales were just under 3%  over 2017 to total of $707.5 billion. So what does this have to do with YOU?? 

Adults 35+ use their Smartphone more than PCs/Laptops/Tablets! 

Website usage is down considerably, no one wants to come home and "power-up" the computer to review emails, pay bills or shop online! They rely on Mobile Apps to provide easy access to the people, places, information and products that want including food & consumer goods! If you don't have a Mobile App, you will lose out on these "click & purchase" shoppers! 


If you add Mobile App to your sales connections, you can capture valuable customer data for future marketing purposes; offer Gift Cards, a Loyalty Program and run promotional campaigns to bring those holiday shoppers back for Valentine's Day, Easter, Summertime and MORE! 

Merchant Processing Solutions Inc offers a terrific mobile app for pennies on the dollar. Call us today and we can help you get set up to WIN BIG DURING THIS HOLIDAY SEASON! 

Merchant Processing Solutions Inc.

954-938-2420

We have an APP for that!

Did you know that Mobile Ordering is between 8-10% of total company sales?

Restaurant App

Did you know that Mobile App ordering makes up 60% of all Digital Food Orders which also includes Facebook and Website ordering?

Did you know that 60% of people that order food, prefer to pick-up their own order?

Did you know that people are getting products & food deliveries 2-3 times per month?

Did you know that 45% of all Mobile App users says they will use the merchant again if they had a pleasant experience?

Savvy consumers are looking for certain what kinds of experiences when dealing with a merchant!

Church App

• Effortless - they must be able to find your location and see your products services/menu/daily specials etc on their phones
• Opportunity - they want to be able to order products/menu items, apply promotions to order and pay for their purchase.
• Be Hear - they want to give feedback, review, and comment a product/service
• Share - they want to share their experiences with your business on social media



Mobile App Dashboard

• Be Loyal - they want to be rewarded for their loyalty with your company. Whether it is special discounts, points system or loyalty coupons, your customers what to know they are special. YOU MATTER! 

Merchant Processing Solutions wants to extend an offer of a free consultation to any of our readers, clients and merchants, to call us and ask how they can get a Mobile App for their business. We offer Mobile Apps for retail/church & non-profits/Sports Teams/Restaurants! With your OWN Mobile App, you can take control of your customer's experience, create loyal customers and SAVE MONEY! 

Call today to learn how you can have a Mobile App to Connect and Engage 

with your customers for pennies on the dollar! 

Merchant Processing Solutions  

954-938-2420

Introducing our POS Tech, Camilo Guzman!

        Camilo Guzman

        POS Technician

        MPS

There are very few companies like Merchant Processing Solutions that cares enough to hire a Point Of Sale Technician to help their clients at the LOCAL LEVEL with any POS needs. Why have a dedicated technician, why not?

With a dedicated POS Technician, we can handle the day to day issues like billing, batches, statements for our merchants while also growing the business. There is NO WAY merchants or us know how to implement inventory, menus, install hardware, software & updates on each of the many POS Systems we have available to our clients. That was until we found Camilo! Camilo is an Engineer by profession that has dedicated to the POS Industry for the past 5 years. He knows more about the CLOVER POS both hardware & software than anyone we have ever met!

When you hire Merchant Processing Solutions as your merchant processor, you get a complete staff of qualified vendors that can help make the transition from one product to another SEAMLESS!

Recently, we sold a Clover POS System to Sip & Sparkle, a unique party lounge in Davie, Florida. They were thrilled when we told them to just give us the inventory and menu list and Camilo would input everything into the POS Device and also do the complete installation and training! They love the ease of use and if they ever have any questions, they can just text, email or call Camilo for answers! He can even get added as a user to gain access remotely to make any necessary adjustments the merchant needs.

Again, Merchant Processing Solutions is not your ordinary processor. We are your partner and we are invested in your success!

Merchant Processing Solutions 

Creating Relationships Not Just Transactions! 

Call us today! 954-938-2420

VENMO Issues

 
VENMO, is a digital money-transfer service owner launched in 2009 and operated by PayPal Holdings Inc. For years, VENMO customers have been able to make payments to individuals, free of charge. Consumers just link a bank account, debit, or credit card to their app and pay people directly. Now, VENMO is offering merchants a chance to capture the millennial market (digital payment society) by getting set up as a "partner business"! 

Mobile to Mobile Payments

How do you take advantage of VENMO as a payment source for your business? First of all, VENMO is NOT a in-person payment portal, it is strictly for online purchases via a MOBILE APP.  You would need a mobile app and add VENMO to your list of supported and accepted payments. Mobile savvy users LOVE being able to make purchases using VENMO. 




So what are the fees? While there is NO FEE for the customer to make payments via their bank account from peer to peer, there is a 3% fee if  a users pays someone using a credit or debit card. The consumer actually gets charged the cost of the payment plus the 3% on their credit card. This is NOT what happens when accepting VENMO payments as a merchant. The Merchant pays the fees! If a merchant is a partner partner business, consumers can use any type of accepted payment and VENMO charges the business 2.9% of the transaction plus $0.30. The only good news is that there are no monthly subscription fees, annual charges, nor minimums you must meet.

What's the downside? 

• You have to have a mobile app or online store
• All transactions are public knowledge
• There is no in-person payment acceptance connection
• You must have an IOSv4, Androidv2 or Javascriptv3 to be able to use VENMO App
• VENMO does not have a published list of accepted industries for merchant accounts. A merchant has to apply and wait to see if they are accepted.
• VENMO, like Square, can pull, hold or even freeze your account if they feel that there is any suspicious behavior. 
• VENMO has been linked to consumer fraud issues. The VENMO APP frequently asks its users to re-enter their bank account or credit card info into the app. Recent reports should users have been "hacked" and lost thousands of dollars for their bank account or on their credit/debit cards.
• Consumers who pay a vendors for products or services at least $600 in a year using VENMO, are required to send that vendor a 1099 form unless it was for personal purposes only. 

Bottom line, there will always be a number of ways for merchants to get paid and it may look to be lower fees. However, VENMO is not a free service to merchants! It's actually MORE EXPENSIVE than many typical merchant accounts. The most important thing to remember when setting up a merchant account is being set up correctly with Interchange Plus Pricing to give you the best pricing, minimal monthly fees and transparent processing! 

If you are interested in knowing more, call Merchant Processing Solutions TODAY! 954-938-2420

Looking at Payment Acceptance via a Merchant!

         I KNOW I AM PAYING TOO MUCH FOR MY CREDIT CARD ACCEPTANCE!

Discount rates are made up of three components: 

• Interchange fees - Established by VISA/MasterCard/Discover & AMEX
• Assessment Fees - Established by VISA/MasterCard and given directly to them without that portion of the revenue being shared by the bank or processor. 
• Visa charges: .13% for Credit Card Transactions & .11% for Debit Card Transactions
• MasterCard charges: .125% for both Credit & Debit Card Transactions
• Merchant Service Fees is comprised of a "markup" on the Interchange Rate (MPS charges Basis Points over the Interchange Rate), a transaction fee & a monthly service fee.
• There are also additional fees like PCI Compliance, IRS Regulatory Fees etc. Many of these are mandated by law. 

Many merchants believe they are paying more today for credit cards than they were a few years ago. That is partially true! Here's why:

1. With Globalization, Visa/MasterCard/Discover/American Express are now dealing with a global community. There are now additional fees when money crosses borders.
2. Banks are taking a BIG CHUNK of the Discount Rate as a "kick-back" from the BRANDS for using a certain BRAND on their Debit and Credit Cards Issued to their customers.
3. PCI Compliance, IRS Reporting and other such programs have made it necessary for processors to pass those fees on to the Merchant. Both have also implemented penalties if not adhered to! 
4. Credit Card Rewards Programs is one of the most used programs for consumers. Buy a TV and get money back, get points towards a hotel, cruise, airline mileage and almost anything on the market. Who doesn't want to get something back when they spend money? Unfortunately, those dollars, miles, points etc are ALL paid by increase discount rates for the Merchant! 

     Here are some of the whys you are not overpaying for payment acceptance! 

1. Most companies are no longer charging for start-up, Application or installation fees.
2. Credit card machines are cheaper or given FREE by many companies. No one is Leasing Equipment unless they are looking for ongoing insurance and replacement.
3. In the early 1990s, Interchange rates were averaging 1.75% for debit card purchases and 3.5% for card not present transaction. Today if you go the most economic route, with Interchange Plus Pricing, you will pay .05% - 1.38% for debit card purchases and an average of  2.10% - 2.40%.

Common 2019 Interchange Rate Examples

	Swiped/Dipped	Keyed/eCommerce
Basic Credit	1.51% + $0.10	1.80% + $0.10
Signature/Traditional Rewards Credit	1.65% + $0.10	1.95% + $0.10
Preferred Rewards Credit	2.10% + $0.10	2.10% + $0.10 / 2.40% + $0.10
Small Bank (Exempt) Debit	0.80% + $0.15	1.65% + $0.15
Big Bank (Regulated) Debit	0.05% + $0.22	0.05% + $0.22

mERCHANTs MUST UNDERSTAND: 

• The merchant discount rate is the rate charged to a merchant for payment processing services on debit and credit card transactions.
• The merchant must set up this service and agree to the rate prior to accepting debit and credit cards as payment.
• The merchant discount rate is a fee that merchants must consider when managing the overall cost of their business.
• Customers purchase today and make payments to their credit cards 30-45 days from the date of the purchase. Merchant Processors give the merchant their money USUALLY, the next day! 
• Today's merchant will accept both in person and card not present transactions adding to the complexity and cost of payment acceptance. Therefore, it is important to work with someone like Merchant Processing Solutions that can help you manage both types of sales via multiple connecting devices! 

For more information on how you can save money, call Merchant Processing Solutions Inc. TODAY! 954-938-2420

The Future of Payment Acceptance!

In-Store - Terminal or POS System

What Merchants Need to Know about Payment Acceptance

• Buyers will be offered a variety of payment experiences from Merchants.
• InStore, Website - PC or Smart Phone, Mobile App, Over the phone to a call center, Embedded Invoices and other Marketing Material Links

Mobile Payment Capture

eCommerce Payment Capture

Payment Embeded Invoices

• More businesses will look for ways to simplify their payment accounts.
• In-Store is set-up with a terminal that gives NO DATA except batching info, last 4-digits and maybe the name of the customer.
• Website is set up with another product that does not talk to the terminal therefore creating more work for the merchant/owner.
• Mobile is set up with another provider like Square and now there are three RATES, three ACCOUNTS and nothing talks to each other. Creating a MESS!

• It will become more difficult to balance customer experience goals with fraud goals.

• As buyers use more of these disconnected payment acceptance methods, the Customer Experience will suffer!
• Customer Support will have to comb several merchant accounts for the customer data in order to address the issue. The longer it takes for customers to get things right, the more likely the customer will instigate a Chargeback Dispute. 
• Merchants lose about 80% of all Chargeback Disputes because their merchant services data information is unknown to them and just give up! Consequently, losing a lot of money! 

• The new Visa Claims Resolution program will help merchants better dispute chargebacks.
• Chargebacks are increasing by more than 30 percent each year! Some are mistakes (people don’t recognize the name of the company or remember the name on their credit card statement) while others are attempting to steal from the merchant by committing credit card fraud. 
• The Visa Claims Resolution program informs merchants when a chargeback is initiated by a card owner. This advance notice gives merchants the opportunity to gather more information about transaction such as the device ID number or IP address where the purchase originated. Merchants will be opting-in to the Visa Merchant Purchase Inquiry (VMPI) process to help them mitigate mistake chargebacks and help merchant keep their hard-earned money.

• B2B billing for small and medium sized businesses will transition to digital. 

• B2B payments account for more than $35 trillion in business done!  The majority of these payments are made by traditional paper checks or potentially wire transfers. Paper billing systems (mailed invoice and means: slower time to receive payment, potential of lost invoices and checks, not to mention the cost of postage, paper, and printing! Within the last couple of years, Government Contracts have switched to paying their vendors with PCards (Purchase Cards). These credit cards are attached to the contract and only used to pay and track payment to the contracted vendors witch to digital hasn’t taken off until just recently.
• Electronic invoicing options with Pay My Invoice button allows for immediately payment. Many of these invoicing products offer tracking and updating capabilities without having to rewrite the invoice! 
• B2B companies are now able to get B2B Payment Acceptance Software that automatically enters all the Business/Corporate/Government criteria required to accept these credit cards at a MUCH REDUCED rate!  

B2B Payment Acceptance is now the FUTURE!

Looking to Save Money on Credit Card Processing?

Call Merchant Processing Solutions today! 

954-938-2420

Mobile, Virtual Terminal, Website & Document Payment Links.....Oh, My!

Introducing the newest product to our extensive merchant services technology:

MX Merchant 

Accept payment on your PC

Great for call centers & sales reps

MX Merchant is a great way for a business to capture payments from multiple sources for only $10.00 per month! 

Capture the occasional walk-in sales

• Take payments over the phone at the office using the MX QuickPay option on your desktop or iPad
• Take Payment on your Website 
• Take Payment on your Mobile Phone
• Take Payment off of marketing materials

Use your mobile phone to capture payments

MX Merchant offers Real-Time payment and data capture for reporting purposes and more! 

Transactional information captured into MX Merchant

Measure your business performance
with MX Insights

What could you do with this information?

• Create a customer database
• Track sales 
• Track customer history
• Track marketing dollars
• Track employee sales
• Analyze your business performance

All of the above is offered for $10.00 per month! 

You can also add a couple of more products for a few bucks more! 

• Invoicing with tracking/remote updating/partial payment options - $9.95 mo
• B2B Payments - lowers your rate when accepting business/corporate/government credit cards - $19.95 mo.
• Loyalty card and Mobile App Programs - Call MPS about these products!

Merchant Processing Solutions Inc prides itself on transparency in our rates, equipment and software products. We look to give our merchant the BEST IN CLASS PRODUCTS AND SERVICE! If your merchant services company is not offering you all the above mentioned for $10.00 per month....call us today! 

MERCHANT PROCESSING SOLUTIONS INC.

954-938-2420

Success with Chargebacks!

• 

  Why did the bank take my money! 

Chargebacks are a forced transaction reversals initiated by a cardholder's bank. In other words, one of your customers were unhappy for any reason, they did not get satisfactory results when they came to your company for resolve and therefore submitted a request to their credit card company to get back their money! This mechanism is meant as a consumer protection mechanism against merchants who might be tempted to sell sub-par products or services. Merchants are forced to be more transparent in their dealings with their customers for fear of getting a chargeback. This is NOT to say that today, many customer are abusing this mechanism just to get stuff FREE!

How can I protect my business from Chargebacks? There are several things you can do to prevent disputes and chargebacks from happening:

• Provide your contact information everywhere. Buyers may not resort to a dispute or chargeback if they can talk to you about the problem. 
• Good Customer Service is a MUST for not getting disputes and chargebacks
• Be responsive. No one likes to wait! Make it a habit to respond to a problem within 24 hours. Allowing an issue to fester into a bigger problem, pushes customers to resort to legal matters like chargebacks.
• Suggest Dispute Resolution - compromise. Find some middle ground or look at the big picture....how will this disgruntle customer talk about our company to others. How can that negatively impact our business?
• Provide a clear return policy. Make sure it is visible EVERYWHERE! We suggest at the bottom of every page on your website. That the bottom of your receipt and of course something written right next to your check-out area of the store. 
• Leave nothing hidden and you will find yourself better covered. The more transparent you are the less costly chargebacks your company will get.

What happens when I get a chargeback? 

• Your customer has written a letter to their credit card company with a complaint about their purchase. 

  Wrong product sold

  Damaged product on delivery

  Fraudulent use of customer's credit card

  Tried to return merchandise to company but issue was not resolved.

• You get a chargeback dispute in the mail.
• You have 14 days to respond to this dispute letter with corresponding paperwork. 
• If you prove that you had visible Refund/Exchange Policies, that your product was not damaged or sent wrong, you may be able to win your dispute. 
• Most merchants don't even open their mail prior to the 14 days to know they had a chargeback! 
• Many do not have Refund/Exchange Policies visible EVERYWHERE and lose their disputes. 

Lastly, taking credit card information over the phone is VERY RISKY! Are they who they say they are? Is it their own credit card? Many merchants think that if they send out a Credit Card Authorization Letter for signature, they are covered....YOU ARE NOT! In order to win your dispute, you will need Photo ID from the customer, a picture of the credit card along with the Authorization Letter. If you key-enter into a machine, make sure you click on CARD NOT PRESENT. By saying the card is present, you run the RISK of having your dispute denied due to the fact that you lied by saying the card was present! 

We highly suggest that if the customer is not present that you refer the client to purchase online at your website. Your website can have VERY STRICT guidelines to help prevent fraud and potential chargebacks. The client inputs all their data and no member for your company is taking that information manually and putting it into a machine or Virtual Terminal. If it is a large priced sale, we highly recommend that you use ACH Accounts. 

Merchant Processing Solutions Inc has been highly successful in helping our clients mitigate their chargebacks. We ask our merchants to contact us if they get a chargeback so we can help them review the dispute and prepare their defense. Many times with the right paperwork, the dispute is favorably resolved for the merchant. 

We had a large client that was getting more than 25 chargebacks a month during their busy season. We found out that they were accepting credit cards wireless terminals that were cutting out constantly. This created confusion as to whether the transaction actually went through or not!! We suggested hardwired Internet terminals in to their multiple locations. The transaction began going through seamlessly and not duplicate transactions were being create. This merchant went down to less that 5 a season!! 

Testimonial: 

Yamilet, Claudia and Stephanie are the most dedicated customer service people I know. I make a phone call and get results! Recently, I had a customer dispute a large transaction. My "no nonsense women" reviewed my dispute documents, told me what I needed to provide and helped me get those submitted to the right people. Within a couple of days, the money was returned to my account! 

I love working with Merchant Processing Solutions they do everything and go above & beyong to make sure their clients are happy.  I can reach them at any time and I feel their smile shining through the phone as if they were right in front of me.  They are extremely reliable and passionate about what they do and I will support them always.  Merchant Processing Solutions is great to know and work with.  I would not trust anyone else with my merchant account.

Marj - Jus HipHop

 If you want a merchant processing company that cares this much about you and your business....call us today!     954-938-2420      

Who is my target audience? B2C, B2B, B2C, or B2G?

Many merchants are set up to accept payment from ALL Consumer Type Credit Cards! But what if you could get lower rates because you ONLY do business with other Businesses!! 

B2B Payment Acceptance

Business-to-business (B2B) is a business model that focuses on selling products and services to YOUR TARGET MARKET; other companies not consumers. Think of yourself as a support company that helps other companies succeed through your products and services! A B2B focused company is going to be successful, if they develop strong customer service, loyalty and create meaningful change in their customer’s business. 

• Strong Customer Service: When are my customer's open? Can I be there to keep their doors open? Do I help them be self sufficient? What do I need to do to make sure THIS CUSTOMER is not turning customers away?
• Loyalty: Have I created enough VALUE for this CUSTOMER so that he is loyal to my company? Does my customer feel that our company cares about them and want to make sure they succeed? Can I create reciprocal loyalty by purchasing their product and service?
• Create Meaningful Change: Does my product and/or service create enough synergy for my customer? Does it make a difference to the way they do business or create their business?

The companies you provide product and services to, are just like your company! They have employees to train, customers to satisfy, facilities to maintain, rules and regulations to abide by and all they really want; is to grow their business! By putting yourself in their shoes as a fellow business person, you can be a great asset to a new and existing business. You might also be working with several companies in the same industry. You get to see what works and what does not to help you create a viable niche within that industry. You can determine how valuable your product and/or service is to your target market.

However, In order to grow your business based on other businesses, you have to be accommodating with accepting payments. You will possibly need to accept checks, direct deposit, wire transfers, and of course credit card payments. Did you know that business credit card rates are higher than consumer cards? And I am not even referring to American Express which currently is less that some MasterCard and Visa Business Cards!!! Business are unaware that they can do something about the high rates of business cards, they can be set up with B2B Merchant Processing and start paying less! 

With the Merchant Processing Solutions Interchange Optimizer Software, you can be
confident that the credit cards you receive are qualifying at the best possible rates for all B2B, Purchasing and Corporate cards. The software identifies the proper data fields necessary to meet government contracts at an affordable rates! So whether you are a B2B or Government vendor, get set up with low rates for credit card payment acceptance!

Merchant Processing Solutions Inc! 

Call us today! 

954-938-2420

Increasing your business via Rewards Program

Merchant Processing Solutions Presents Real Rewards +

• Real Rewards Plus gives you a platform to engage with your customers 
• Real Rewards Plus supports e-gift cards for you or to send to family & friends
• Real Rewards Plus offers in-app messaging and promotional content.
• Real Rewards Plus allows fast food & restaurants to text their menu and customers can order from there and pay for pick-up via the Express Orders component!
• Real Rewards Plus offers a Loyalty Program - after so much money or visits, your customer can receive free or discounted merchandise.
• Real Rewards Plus will boost your sales by bringing back customer to increase their points for more purchases. 
• Real Rewards Plus allows you to CONNECT & ENGAGE with your customers via Push Notification Campaign right to their phones, no need for them to download another APP! 
• Real Rewards Plus is an affordable service @ $19.95 per month plus cost per text. 

Don't miss out on a chance to increase your sales & grow your business...

Call Merchant Processing Solutions today and ask about our Real Rewards Program!

$$  954-938-2420  $$

Looking for Innovation & Superior Customer Service...

Merchant Processing Solutions has been a successful merchant services company since 2006. The brain-child of Yamilet Strauss, she recruited her twin sister, Claudia Mosley to help her develop and grow one of the most ethical credit card processing companies in South Florida. Their main focus is the business owner and educating them on how to accept credit cards more affordably.

MPS Guiding Principles: 

• No customer cancellation fees
• No equipment leases unless the merchant wants such
• No monthly minimum fees
• Interchange Plus Pricing Rate Method for ALL merchants
• No hidden fees
• Find the RIGHT SOLUTION for each merchant's business needs
• Your local customer service 
• We answer the phone 
• Help the merchant with fighting chargebacks & other technical issues
• Help the merchant with consulting and installation of their account & equipment
• CARE ABOUT OUR MERCHANTS

Recently, it had become harder to be out growing our business while also helping our merchants grow theirs....we realized we needed some "back-office" help! Yamilet and Claudia researched options that would bring VALUE to not only us but our merchants. Today, we can proudly announce we have brought on Priority Payments Systems to help us manage our back-office like; statements, customer service, technical support, application submission to both First Data & TSYS, and some of the BEST new products & services in the industry! 

How does our new back-office help our merchants?

• Allows us to be more available to new and existing customers
• Allows us to have more than just us to get customer service done quickly
• Allows us to offer better rates and cost on equipment
• Allow us to be more transparent with our merchants as they will have a direct portal into their account. 
• Allow us to track applications better and get you started quicker! 

If you would like to know more about Merchant Processing Solutions, 

call us today @ 954-938-2420. 

Bringing Value to our Tropical Financial Credit Union Partnership

Merchant Processing Solutions is honored to partner with such a prestigious credit union like Tropical Financial Credit Union. We both have the same basic principles towards our members/merchants... we work for them! Credit Unions offer products and services that positively impact the member. Many times their offerings are less expensive and they are not-for-profit so YOU the member are actually "Shareholders" and earn money back on your            accounts! TFCU makes you a part of the company and has YOUR INTERESTS at heart! 

Merchant Processing Solutions Inc. is a for-profit company but with high integrity, transparency and honestly. We do not sign our merchants to a contract; we prefer to WOW them than hold them hostage! We do not charge monthly minimums; we understand the struggle you are going through and our goal is to HELP not be a burden! Lastly, we believe in our merchants, we WANT them to success and grow! To this end with become "raving fans" of our own customers with the hope of helping them through their business journey ... 

These past 6 weeks have been great for both Merchant Processing Solutions and Tropical Financial Credit Union. We have come together to train TFCU employees on how we can help their member businesses' accept credit card payments more affordably. Plus the MPS TEAM has spend time at each location promoting our new relationship with TFCU members with a table display! We want TFCU members to know we are here for them and can ask us questions anytime! Do you want to learn more about Tropical Financial Credit Union or Merchant Processing Solutions? 

Call us Today! 954-938-2420