Six Business Changing Outcomes Post Covid-19 for Business & Consumers!
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| Adapting to contactless payments |
Business Changes:
- Anywhere Operations demanded - business have to offer their products for the convenience of their customers regardless of whether they shop in-person or online or smart phones!
- Adopting Cloud-based Software and Operations allows for a smoother run business
- Developing a "remote" workforce in all retail industries allows remote sales and customer service to be handled outside of the brick and mortar!
- Buy Now Pay Later continues its rapid growth in 2021 with consumers tapping traditional credit lines such as store installments, credit cards and long-term financing with Zero to low interest rates!
- E-Commerce marketplaces such as Amazon, Shopify, Pinterest and others will continue to grow enhancing the retail sales industry.
- Business must adapt and offer contactless payments to ensure customers and employees feel safe and adopt digital wallets in your payment processing system, for both in-person and online purchases.
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| Delivery with pre-payment has increased 30% in 2020 |
Customer Changes:
- Cash usage has decreased by 40% in payment acceptance
- Contactless enabled device usage up 63%
- Consumers using digital wallet payment methods increased by 29%
- Big shift to curbside pickup and order delivery in the retail industry
- Purchasing via Smart Phone Mobile Apps for specific stores, restaurants, etc
- Offering online appointment scheduling software on your Mobile App or Website
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| Prepaid pick-up has increased by 50.7% by April 2021 |
If you are looking to grow your business in 2021 and beyond to the safety conscious consumers in the market, you need to read and implement these changes to your business! Need help, Merchant Processing Solutions can help you get the tools needed to create an Anywhere Operational Business that understands the concerns of your customer and offers them the ability to purchase from you as they want!
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