Customers today approach purchasing differently and businesses need to follow their lead! The top selling companies in the United States are implementing customer friendly options for shopping:
- WALMART - They have increased their online sales by 37% since January 2020. Offering online shopping for "in-store" pick -up or delivery to your car. They also offer home delivery and depending on the amount their Shipping & Handling is FREE! has added a very friendly mobile app for any of the purchasing options mentioned above.
- KROGER FAMILY OF GROCERY STORES - They have added store Apps to allow customers to order on the app for home delivery, pick-up or just quick purchase in-person. Kroger's saw their online sales soar by 92% in the first quarter of 2020! They had added thousands of jobs for delivery drivers across the nation as more and more people purchase for home delivery!
- COSTCO - The 3rd largest retail store in the nation has also had to change their shopping options to include online ordering for either store pick-up or home delivery. They do not offer to store pick-up to car delivery and that has brought criticism to the store that prides on innovation and customer satisfaction. COSTCO still wants people in their store to capture the impulse purchases which critics say is not a good enough reason to put people at risk.
Merchant Processing Solutions shared these stores success because they are the BIG DOGS of the US retail industry.It took months of preparation and money to get to the point where these purchasing options are as popular than in-person shopping! So what can the average retail merchant do to compete? You must find out what options your retail store can offer; mobile app or website ordering with car pick-up or home delivery. One of the most important reasons that the BIG DOGS are successful is they have followed AMAZON with their easy return policy. If your company offers multiple purchasing options, safe delivery options and a broad return policy, there is NO REASON you can't compete in our local market!
If your company needs advise on how to set up an affordable eCommerce Website or Mobile App with delivery and payment options, call us!
Merchant Processing Solutions
954-938-2420
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