Merchant Processing Solutions Inc. is a local south Florida company that provides merchant processing solutions to its merchants. We pride ourselves on honest rates, innovative solutions and intelligent technology to meet our customers' needs.
We believe that our customer is NUMBER ONE so their needs have become ours. We offer local support during the installation process and we understand what is going on behind every transaction.
Building Relationships not just Transactions.....
Yamilet Strauss and Claudia Mosley started Merchant Processing Solutions in 2006 after having worked many years as employees with other companies. They realized that they did not like the company culture, attitude toward their customers and lack of community involvement. They began developing a strategy that would cultivate customer relationships through good will, positive involvement within the South Florida business community and giving back to the local and international non-profits. Both Yamilet and Claudia belong to multiple business groups in South Florida and sit on the board of several non-profits. For both ladies, its not about the money, its about the relationships they build and how those relationships come full circle and help the community.
See the full video recognizing many other extraordinary Women of Broward County!
Latino Caucus of Broward Celebrates our Latina Women during the Women History Month - Celebrando a estas super Latinas!
There are several ways to AVOID getting CHARGEBACKS:
In-Person:
Make sure that the person using the card is the owner of the card! Never worry that they will be upset for ID Verification as you can explain that your credit card processor makes it important to protect our clients/customers from FRAUDULENT TRANSACTIONS!
Make sure you fill-in ALL the Fields requested on the terminal or POS System. By skipping any field and forcing the transaction, you will be unable to Dispute the Chargeback!
If the card is DECLINED - do not keep trying to reaccept - its DECLINED! Each time you rerun that card you could be charged a transaction or Authorization Fee!
ALWAYS use the EMV CHIP SLOT IN YOUR TERMINAL! The EMV CHIP are not embedded in every credit card issued. These chips generated a new credit card transaction number for every single transaction. They make counterfeiting a credit card almost impossible which protects our merchants against Fraud and Chargebacks! NEVER swipe a card as by swiping you will not be able to FIGHT A CHARGEBACK DISPUTE!
Make sure your merchant processor puts your Return Policy at the bottom of the Merchant's Printed Receipt!
EDUCATE YOUR EMPLOYEES to spot potential Fraud and make sure they ask for ID from anyone that purchases something you want to get paid for!!!! Remember, by not following these guidelines, you may not get paid for the merchandise "purchased" fraudulently by a customer!
2. Online:
Follow online gateway protocols for securing your website or POS System. Call the software or gateway company and have them walk you through the most secure settings to avoid Fraudulent Transactions and Chargeback Disputes!
Make sure you fully disclose and make visible your RETURN POLICY! Many customers do not check out the Return Policy and therefore don't know how to make a return. By clearly making visible the Return Policy not only on your Website but also printed on the receipts with an phone number will help mitigate potential Chargebacks!
WOW YOUR CUSTOMERS WITH SUPERIOR SERVICE! It's the best way to keep customers coming back and it helps cut down on Chargeback Disputes!
Regardless of whether you process In-Person or Online, knowing there is a Chargeback Dispute is the most important way to win that dispute. Find out whether your merchant processor sends a letter or an email. Make sure you get those letters or open those emails! There is a time limit for you to respond to those Chargeback Dispute, usually 14 days. Many merchants lose these disputes because they just don't respond, mostly because they open the letter after the allotted time!
How does Merchant Processing Solutions help their merchants with Chargeback Disputes?
We help our merchants choose the best system to meet their needs for credit card acceptance. Then we make sure they are set up with the proper security verification modes to mitigate fraud and disputes.
We work with merchants to understand their Warrantee, Guarantee and Return Policies offering advise to make sure customers clearly understand their options, prior to purchasing.
If one of our customers gets a Chargeback Dispute, we get a digital notification at the same time as the merchant. We immediately call or email the merchant on what documents are required to fight this dispute. We then review the documents to make sure that is all that is required and submit the paperwork to the Chargebacks Dept.
We are getting these resolved in less than 3 days in most cases and win about 87% of all true disputes, not including those involving Fraud.
If you want someone who works for you like Merchant Processing Solutions does, call us today to see how you can not only save money on your processing but also KEEP YOUR HARD EARNED MONEY FROM CHARGEBACKS!
Your Cloud-Based Payments Platform. Now With More to Love.
One of the most powerful payment platforms available, now has more to love. MX™ Merchant is not just a gateway—it comes standard with your merchant account and includes these great features:
DASHBOARD - Get a better sense of your business with the MX™ Merchant Dashboard. View daily payments in real-time or breakdown payments to see what’s most popular at your business over time. Keep track of your customers’ spending habits, profitable clients and find out how much your average customer spends.
QUICK PAY - Process Credit Card, Cash and/or Checks in one fast transaction with QuickPay.
REPORTING - Comprehensive transactional and financial reports provide a clearer understanding of your business:
Deposits
Chargebacks
Monthly Merchant Statements
Settlement
Access Log
SETTINGS - Create defaults and set preferences for: Payments, Customers, Loss prevention, receipts, notifications, team members and compliance.
If you would like to know more about the solutions that work for your business, call us Today!
Merchant Processing Solutions helps small business get better rates for Business, Corporate and Purchasing Cards. These cards are eligible for significant savings when processed with optional enhanced Level II and Level III data.
Watch the following DEMO and contact us today to find out how you can get B2B Savings!
FOREVER, Quickbooks was a locked system not allowing merchants to upload data into their system unless they used their "high-cost" merchant processing. Today with our Plug N' Play your transactions automatically upload daily into Quickbooks, saving thousands of dollars in merchant fees!
Call today whether you are a NEW MERCHANT or EXISTING MERCHANT to see how easy and inexpensive it will be for your data to seamlessly flow from your Merchant System (at lower rates and fees) to your Quickbooks System!
The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements intended to ensure that all companies that process, store, or transmit credit card information maintain a secure environment. It was launched on September 7, 2006, to manage PCI security standards and improve account security throughout the transaction process. An independent body created by Visa, MasterCard, American Express, Discover, and JCB, the PCI Security Standards Council (PCI SSC) administers and manages the PCI DSS.
THE 12 REQUIREMENTS FOR PCI DSS COMPLIANCE
1. USE AND MAINTAIN FIREWALLS - Firewalls essentially block access of foreign or unknown entities attempting to access private data. These prevention systems are often the first line of defense against hackers (malicious or otherwise). Firewalls are required for PCI DSS compliance because of their effectiveness in preventing unauthorized access.
2. PROPER PASSWORD PROTECTIONS - Routers, modems, point of sale (POS) systems, and other third-party products often come with generic passwords and security measures easily accessed by the public. Too often, businesses fail to secure these vulnerabilities. Ensuring compliance in this area includes keeping a list of all devices and software which require a password (or other security to access). In addition to a device/password inventory, basic precautions and configurations should also be enacted (e.g., changing the password).
3. PROTECT CARDHOLDER DATA - The third requirement of PCI DSS compliance is a two-fold protection of cardholder data. Card data must be encrypted with certain algorithms. These encryptions are put into place with encryption keys — which are also required to be encrypted for compliance. Regular maintenance and scanning of primary account numbers (PAN) are needed to ensure no unencrypted data exists.
4. ENCRYPT TRANSMITTED DATA - Cardholder data is sent across multiple ordinary channels (i.e., payment processors, home office from local stores, etc.). This data must be encrypted whenever it is sent to these known locations. Account numbers should also never be sent to locations that are unknown.
5. USE AND MAINTAIN ANTI-VIRUS - Installing anti-virus software is a good practice outside of PCI DSS compliance. However, anti-virus software is required for all devices that interact with and/or store customer data. This software should be regularly patched and updated. Your POS provider should also employ anti-virus measures where it cannot be directly installed.
6. PROPERLY UPDATED SOFTWARE - Firewalls and anti-virus software will require updates often. It is also a good idea to update every piece of software in a business. Most software products will include security measures, such as patches to address recently discovered vulnerabilities, in their updates, which add another level of protection. These updates are especially required for all software on devices that interact with or store cardholder data.
7. RESTRICT DATA ACCESS - Cardholder data is required to be strictly “need to know.” All staff, executives, and third parties who do not need access to this data should not have it. The roles that do need sensitive data should be well-documented and regularly updated — as required by PCI DSS.
8. UNIQUE IDS FOR ACCESS - Individuals who do have access to cardholder data should have individual credentials and identification for access. For instance, there should not be a single login to the encrypted data with multiple employees knowing the username and password.Unique IDs creates less vulnerability and a quicker response time in the event data is compromised.
9. RESTRICT PHYSICAL ACCESS - Any cardholder data must be physically kept in a secure location. Both data that is physically written or typed and data that is digitally-kept (e.g., on a hard drive) should be locked in a secure room, drawer, or cabinet. Not only should access be limited, but anytime the sensitive data is accessed, it should be kept in a log to remain compliant.
10. CREATE AND MAINTAIN ACCESS LOGS - All activity dealing with cardholder data and primary account numbers (PAN) require a log entry. Compliance requires documenting how data flows into your organization and the number of times access is needed. Software products that log access are also needed to ensure accuracy.
11. SCAN AND TEST FOR VULNERABILITIES - All ten of the previous compliance standards involve several software products, physical locations, and likely a few employees. There are many things that can malfunction, go out of date, or suffer from human error.These threats can be limited by fulfilling the PCI DSS requirement for regular scans and vulnerability testing.
12. DOCUMENT POLICIES - Inventory of equipment, software, and employees that have access will need to be documented for compliance.**
If you are not sure if you are compliant or want to speak to our
local industry specialist, call us today!
Merchant Processing Solutions Inc. 954-938-2420
** Information from Digital Guardian - https://digitalguardian.com/blog/what-pci-compliance
Do I need a website for people to paid me? Actually, NO!
With a Merchant Processing Solutions account you can have a SECURE/REAL merchant account not one that is bunched with other businesses like Square/PayPal! You have the right to Dispute Chargebacks, and you can get paid Next Day!
So how can we do that? Merchant Processing Solutions can set you up on an MX Merchant Account that gives you multiple payment acceptance points for only $5.00 service fee! You get a mobile app for your smart phone, a virtual terminal for your PC and a Payment Link that you embed into an email for your customers to pay you PRIOR delivery of product or service!
You can create up to 100 different Payment Links or just one!
Send your customers personal emails with Invoices or Statements. Place the Payment Link on the email and direct the customer to CLICK on the LINK to make their payment. A Payment Form opens for them to enter their credit card information. Once they click SUBMIT, the payment has gone to your merchant account and most days, you will see your money deposited the following day! IT'S THAT EASY!
EMAIL WITH PAYMENT LINK
CUSTOMER PAYMENT FORM
Don't wait for the "checks in the mail"! Don't pay high monthly fees or rates either! Merchant Processing Solutions has some of the lowest rates possible! Call us today and see how you can use this system without a Website or physical terminal and location to get PAID!
How do I know the difference in merchant service providers?
There are thousands payment processors in the market; some large and many small. Some have been around for a long time and many are considered "fly by nights"!
Here is a breakdown of the different types of processors out there:
Large banks with their own Merchant Services - BofA, Chase, Wells Fargo, etc.
Large Merchant Acquirers - First Data, Global, FIS, etc
Merchant Aggregates - Square, PayPal
Independent Sales Organizations - thousands
Independent Sales Agents - work alone and submit application to an ISO>Acquirer
The large banks offer (almost demand) you sign up with their own merchant processor when they sign a merchant up with a bank account. There are usually long-term contracts, cancellation fees and higher rates. The worst part is that you are alone in your new merchant account! They will mail you equipment and you will have to install and call and 800# for ANY customer service help! The bank advisor that loved you during your bank set-up will not be the person you can go to for any help!
Large Merchant Acquirers are so big that they have local reps. But these reps are paid for ACTIVATIONS not customer service! Once you have signed the application, they are gone and on to the next merchant. Any help with installation, billing or customer service will be calling an 800#.
A payment aggregator is a credit card provider that allows merchants accept credit and debit card payments without setting up a merchant account through a bank. The aggregate provider groups your business with other merchants and accepts payments on behalf of everyone. You are using a third-party payment provider to process your online transactions which means you are paying higher rates, can have your payments held for no apparent reason or your account just shut down!
Independent Sales Organizations are "sponsored" by the large acquirers and have to display who they are associated with on their documents and media. These companies are tied to rules and regulations applied by the Brands: Visa/MasterCard/Discover/American Express. The acquirers are also the entities that pay the merchant after collecting from the customers' credit card banks. This means that there is a direct relationship with the Brands>Acquirers>ISO> merchant.
Independent Sales Agents are individuals or groups of people that were not "sponsored" by the large acquirers and are contracted with an ISO company to sell merchant services. What this means for the merchant is that they are now many hands in your pocket! Brands>Acquirer>ISO>Agent>merchant!
Best higher rates and unkept promises, many of these agents NEVER answer your calls after you sign up! Even Worse, you find out that you are paying the wrong rates, were charged for equipment you never request ... and the list goes on!
Merchant Processing Solutionsis a Wholesale Merchant Provider. We have been in business since 2006 and entered the industry when we were able to offer Visa/MasterCard/Discover/American Express wholesale rates to our customers. This allows our merchants to get some of the best transaction rates in the industry! We HQ in South Florida but have a hands on approach to whether the merchant is local or national. We are the merchants consultant, installer, customer service provider and an essential partner in their business!
Call Merchant Processing Solutions Today if you have any further questions about merchant services!!
The SBA is accepting new Paycheck Protection Program (PPP)
loan applications from banks this week. This follows recent approval of
$284B in new funding, which will be allocated on a first-come,
first-serve basis.
The PPP provides low interest loans to businesses impacted by Covid;
these loans will be forgiven if funds are primarily used for Payroll and
other specified expenses. This round of PPP funding is open to businesses
who are seeking a second draw, as well as those who will be applying for
the first time. Businesses can again apply for 2.5 times their average
monthly adjusted payroll amount; this has been increased to 3.5
times for those in the lodging and restaurant industries. Businesses
without employees can also participate, with funding based on their 2019
net-income.
As we previously announced, Priority understands the
challenges that many small businesses faced in accessing PPP funds in
previous rounds. As a service to our clients, we partnered with Adesso
Capital, our valued lending partner. Adesso provides an easy online
application which will be immediately processed by an SBA approved
lender. Adesso’s Lending Professionals are also available to answer your
questions and resolve any application issues through their dedicated PPP
hotline. There
is no cost to you to utilize these services.
In previous rounds, available funding was depleted very quickly. This
time should be no different. We
encourage you to begin your application today.
Did you know that Merchant Processing Solutions is a complete merchant processing company located in South Florida serving the local businesses with state-of-the-art payment acceptance technologies? Check out just a few of our best products and services and then call us to review your processing solutions to see if we can help you save more, work more efficiently and grow your business!
Call Merchant Processing Solutions at 954-938-2420
Accept payments immediately with an encrypted card reader paid directly to your bank accept the next day! No bounced checks or I'll mail you a check!
Merchant Branded Mobile App - your customers can order for pick-up or delivery! Stop missing out or losing sales to others! Offer your products on their phone!
Need wireless payment acceptance with printed receipts? We've got you covered! Accept payment, keep inventory, capture customer info!
We offer a complete POS System for retail and restaurant merchants. Complete with Pay at the Table, Inventory, customer retention tools and more!
Accept payments on your website or send payment links in your emails! No more chasing money!
Call Merchant Processing Solutions at 954-938-2420
The business world was caught off-guard when in March 2020, the entire country was shut down due to the Global Pandemic, Covid-19. The COVID-19 pandemic has profoundly influenced the lives of everyone on the planet. This situation has changed our daily activities; a simple walk in the park is perceived, run by the grocery store or a doctor's appointment is now something of concern! The same is true for businesses. Many businesses have either shut down or had to change the way they interact with their customers to accommodate social distancing and all other mandated COVID-19 health regulations. New patterns of consumer and business behaviors and their expectations have emerged during the global crisis.
THE NEW BUSINESS WORLD
COVID-19 has been a tremendous economic shock and burden on our society. Over the last 6 months, once businesses started to open to new regulations and concerned customers, the focus began to shift towards ways to address health and safety risks while also keeping the doors OPEN! Businesses have historically not changed much on how they run their business; implementing the saying," if it ain't broken...don't fix it!" Over the years, the introduction of new technologies has slowly brought the business world to change but in this pandemic, many were unprepared to make the necessary shift. Businesses need to change technologies, business practices, and strategies that improve customer and employee safety by mitigating the risk of contagion.
As we move to 2021, all businesses small and large need to look at their business. This month represents the time to assess your current operations and decide how to adjust in the COVID and post-COVID world.
Rebuild Your Business During COVID-19 and beyond!
Review your balance and financial statements for 2020 & Prepare for 2021.
Make any pivotal changes in your business to address the concerns of your customers and employees.
Plan, Plan, Plan... create a best-case, a baseline, and a worst-case scenario that will show creditors, investors, lenders, customers, and suppliers that you are serious about keeping your business open.
Use your local resources: Chamber of Commerce, SCORE, Office of Economic Development, your suppliers and customers to get a handle on what you need to do in 2021 to not ONLY keep your doors open but grow!
Merchant Processing Solutions is a local processor that wants to help businesses succeed by partnering with them to cost their merchant services costs, find better technologies to grow their business and be a local resource whenever you need us! Call today for more information on how we can help your business grow!
Consumers enjoy the convenience of auto pay that automatically deducts a pre-arranged payment for your business services. They don’t have to worry about payments, so they’re free to focus on the experiences and value your business offers. Other recurring payments benefits for customers include:
Customers often purchase more when payments can be made on said purchase
Automated receipts sent to text or email
Ability to easily update payment method and subscriptions levels
Flexible payment amounts and terms meeting each customer's needs
Recurring payments offer many benefits to business owners as well, resulting in more sales and more revenue!
Customers can buy now and space payments over a period of time to help prompt sales
Customers may decide to purchase or purchase MORE when Recurring Billing is offered
Fewer late payments and more predictable cash flow
Enhanced customer loyalty by making payments simple, easy and worry-free
Eliminated costs associated with manual billing, mailing, and postage
Contact a Merchant Processing Solutions payment expert to learn how a recurring payment gateway can power customer payments, help keep your customers happier and accelerate your revenue while reducing costs.
