When searching for a merchant processing company, you need to do your homework! Don't just go online, sign up with your bank or anyone else until you get a true understand of your company's needs and budget for your payment processing needs.
What do I need to look for in a merchant services company?
- Are they a local company that can come to you for consultation, installation, training and customer service issues.
- What is they pricing model? What are their monthly fees, brand assessments, and fees?
- Interchange Plus Pricing
- Flat Rate
- Tiered Pricing
- How effective and responsive is their Customer Service?
- Do you have a dedicated merchant processing rep that knows and understands your business? Do you have their cellphone #?
- Is the merchant processor offering you the right product for YOUR BUSINESS or the only product they have that they can sell/rent/lease to you! Do they offer multiple avenues to accept payments within the same account:
- eCommerce for websites
- Retail for in-person sales
- Mobile for remote credit card capture
- Invoicing or Recurring Payments sent via email
- Virtual Terminal for phone sales
- QR Code embedded for Text/email/paper payment
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