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| What features do I want? What is the cost? Which one should I choose? |
There are thousands of apps and software that allow industry merchants to do their jobs easier like setting appointments on their website or a mobile app, tracking inventory, tracking customer history and more! Many businesses are attracted to these apps because they fulfill a need or a "Pain-Point" in their business! Here at Merchant Processing Solutions, we are all about making your business work better for you at a fair cost!
Recently, we had several opportunities to help merchants save money and reduce "Pain-Points" in their business!
Example #1: Customer uses PhotoBiz and was using the suggested merchant processor and paying over 3.50%. The cost was not so much the problem, but the lack of data capture. The processor she chose did not add anything but the last 4-digits of the card used and an email address. This required weekly reconciliation to match up orders with payments!
Merchant Processing Solutions helped this merchant change to another processor within her same software and we helped her design the fields she needed to capture data and made her business run smoother! She is also paying less on her processing fees!
Example #2: Customer uses Repair Desk software for his repair business. This company automatically linked his account to PayPal! He found out that he was paying over 4% plus $.30 per transaction! He was going to drop the software company due to the high cost or bite the bullet and increase his prices to his customers. He called me to see if I had a suggestion on software through Merchant Processing Solutions. We chatted on what he liked about the software and if he knew another that would work as well! He did not and really liked this one for his business.
Merchant Processing Solutions contacted his software company and asked about the possibility of connecting our company with their software? I was told that they actually had several options however PayPal was the most well-known and many merchants just chose that processor. After about 10 minutes of conversing with the agent, I found out that they also work with the Vital/TSYS platform which is one of our products. She told me how to connect our account to his software and not only could he stay with what he liked, but at a much lower processing cost!!!
Merchant Processing Solutions cannot always mesh with a software or mobile app, but we take the time and research each request to see how we might be able to help our potential customers! This is one of the reasons Merchant Processing Solutions has retained more than 85% of all our merchants since 2006! We are proud of this accomplishment and our dedication to our merchants is the reason why!
Thinking about buying software for your business? Know the good, the bad and the ugly prior to purchasing! Call us!
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