Can you do an analysis of my merchant account?

I recently met a new "potential" merchant and was asked to do a proposal for their business. I said I would be more than happy to do so but needed information from them to do a thorough investigation of their processing details. Let me explain how Merchant Processing Solutions does their merchant analysis!

1. We request anywhere for 1-3 months worth of statements from their current merchant services provider.
2. We review the 3 statements to see consistencies and inconsistencies in payment acceptance.  

1. Like chargebacks
2. PCI Compliance Penalties
3. Unusually high or low transactions
4. What is the AVERAGE monthly volume and AVERAGE transaction for this merchant
3. Using the statement that is most like their average volume, we dissect the transactions into types of cards accepted; consumer, rewards, business, corporate, government, and purchase cards.
4. We then notice how much of their business is down face to face and how much is down with card not present. 
5. We use a grid that compares the current processor to Merchant Processing Solutions Inc.
6. We compare apples to apples with the grid showing our prospective merchants what they can expect to save by using our merchant processing services. 
7. We show them the totals, savings and net effective along with 1 yr & 3 yr savings.

Merchant Processing Analysis

Merchant Processing Solutions does not want to make ANY promises about rates or savings until we can prove that we can truly offer them. Many company spout off rates and savings without even doing a complete card by card analysis. No wonder so many merchants are skeptical about changing merchant processing companies! Are they lying or exaggerating just to get me to change? Our philosophy of "win-win" means that it has to be the right savings on the right type of cards using the right product, system or hardware to make our merchant's business grow! Every time we do an analysis, we stake our reputation on our numbers and it means A LOT to us! 

If you are interested in getting a REAL Merchant Processing Analysis, call Merchant Processing Solutions! 

Call 954-938-2120

What is GREAT Customer Service?

WHAT IS GREAT CUSTOMER SERVICE?

I recently read an article in Forbes Magazine, "What Customers Want And Expect". I found the article in line with how Merchant Processing Solutions Inc runs it customer service initiatives. They are as follows:

• Customer do not repeat problems with your product/service/personnel. 
• They was personalize/on time service.
• They want a live person to speak to.
• They are looking for consistency in responses/personnel/solutions
• No push-back or "passing the buck"!
• They pay YOU to take care of these issues. They need to attend to their business! 

I reflected on the above statements and asked our TEAM how we stand-up against these issues. Here's what we found out:

• We take on a customer issue quickly and resolve it. Once we know what happened, we communicate with the merchant to get things corrected so they do not happen again.
• We are a local South Florida company since 2006. We answer our own calls and respond as best as possible. That being said, we do have times when out merchant's calls goes to VM because we are busy. We also try to have a balanced family life. So, we implement live after hours phone numbers where out merchants can call to get help. Otherwise, we consult, educate, install and train our merchants on all aspects of their product and service.
• As mentioned, when possible, we answer all phone calls or our merchants know they can text us as well.
• Since we are the actual processor, we know who to call to get the right answers. Once we know what happened we confer amongst ourselves to determine how to explain the issue properly, in terms our merchant can understand. This becomes out consistent message to all merchants.
• We tell out merchants that WE are the face of our company, platform, service product and equipment. When there is a problem, we address it as soon as possible! 
• We have the philosophy that it our merchants are successful...we are successful. In order to do that, we need to keep them doing what they do best and let us do what we do best...attending customer service issues! 

Since 2006, Merchant Processing Solutions Inc has maintained 93% of their merchants. We believe that this is one of the main reason we are a top merchant services provider in South Florida. 

I highly recommend Merchant Processing Solutions for you merchant services solutions. In an industry where there is so much competition, I get multiple calls a day from our companies promising me everything! But it's very important for me to email, text or pick up the phone and talk directly with my rep to get any issue handle immediately! It is also a very confusing product but necessary for small businesses. 

Clara Moreno-Lasi
Owner
C&G Catering
Fort Lauderdale, Florida

I felt very comfortable with MPS the moment they sat down with me. They wanted to understand my business and find out my needs. I did not want to change my POS System. They did their research and found out how we could change our processing to them and cut costs without impacting my POS or my business! 

I have been with MPS for more than 3 years. If I have any customer service issues, they respond to my questions and concerns on a timely basis.  I will continue to use Merchant Processing Solutions for my merchant processing needs. Thank You Ladies!!

If you would like GREAT Customer Service in merchant services, call Merchant Processing Solutions Inc. 

CALL TODAY - 954-938-2420

MPS has an ARSENAL of products to meet YOUR NEEDS!

A Robust Merchant Gateway! 

Castles Vega 3000

Merchant Processing Solutions has an ARSENAL of products to meet the needs of its merchants! Recently, we were tasked to bring together into a single account; online sales, invoicing, call center, mobile and retail payment acceptance! Most merchant processing companies would have sold the merchant at least 2 if not 3 separate accounts with monthly fees on each one! But we are different, we researched and found that USAePAY could handle it all, now that they have introduced the new Castles Vega 3000 to accept retail directly through the gateway, record all customer data and print receipts!

ShopKeep Point of Sale System

Constantly, Merchant Processing Solutions looks to implement the right solution for our merchants. We have a merchant with a catering business & cafe her bank put her into a point of sale with nothing included. We helped her use the product to manage her customer database, sales, finances, inventory, employee hours, discounts, and her catering business. How could we do all of that? Simple...she has the point of sale at her cafe and uses a card reader with an EMV chip to capture her retail business. She uses a mobile card reader to get payment for deliveries and she sends invoices to her catering customers to be paid partially upon order and fully prior to delivery! She no longer chases checks and concentrates on growing her business!

Do you have a merchant services need? Are you looking for people who care about YOUR needs MORE than their inventory? Please call the caring people at Merchant Processing Solutions to show you not only the best merchant processing solution for your business but how to save money as well!

Call us today! 954-938-2420

Are you ready for the Holidays?

Busy Shoppers can find gifts quickly! 

In 2018, online stores were big winners with holiday shoppers who increased their online spending by more than 11.5 percent for a total of $146.8 billion, according to the National Retail Federation. While overall in-person holiday retail sales were just under 3%  over 2017 to total of $707.5 billion. So what does this have to do with YOU?? 

Adults 35+ use their Smartphone more than PCs/Laptops/Tablets! 

Website usage is down considerably, no one wants to come home and "power-up" the computer to review emails, pay bills or shop online! They rely on Mobile Apps to provide easy access to the people, places, information and products that want including food & consumer goods! If you don't have a Mobile App, you will lose out on these "click & purchase" shoppers! 


If you add Mobile App to your sales connections, you can capture valuable customer data for future marketing purposes; offer Gift Cards, a Loyalty Program and run promotional campaigns to bring those holiday shoppers back for Valentine's Day, Easter, Summertime and MORE! 

Merchant Processing Solutions Inc offers a terrific mobile app for pennies on the dollar. Call us today and we can help you get set up to WIN BIG DURING THIS HOLIDAY SEASON! 

Merchant Processing Solutions Inc.

954-938-2420

We have an APP for that!

Did you know that Mobile Ordering is between 8-10% of total company sales?

Restaurant App

Did you know that Mobile App ordering makes up 60% of all Digital Food Orders which also includes Facebook and Website ordering?

Did you know that 60% of people that order food, prefer to pick-up their own order?

Did you know that people are getting products & food deliveries 2-3 times per month?

Did you know that 45% of all Mobile App users says they will use the merchant again if they had a pleasant experience?

Savvy consumers are looking for certain what kinds of experiences when dealing with a merchant!

Church App

• Effortless - they must be able to find your location and see your products services/menu/daily specials etc on their phones
• Opportunity - they want to be able to order products/menu items, apply promotions to order and pay for their purchase.
• Be Hear - they want to give feedback, review, and comment a product/service
• Share - they want to share their experiences with your business on social media



Mobile App Dashboard

• Be Loyal - they want to be rewarded for their loyalty with your company. Whether it is special discounts, points system or loyalty coupons, your customers what to know they are special. YOU MATTER! 

Merchant Processing Solutions wants to extend an offer of a free consultation to any of our readers, clients and merchants, to call us and ask how they can get a Mobile App for their business. We offer Mobile Apps for retail/church & non-profits/Sports Teams/Restaurants! With your OWN Mobile App, you can take control of your customer's experience, create loyal customers and SAVE MONEY! 

Call today to learn how you can have a Mobile App to Connect and Engage 

with your customers for pennies on the dollar! 

Merchant Processing Solutions  

954-938-2420